Bilingual Call Center Agent
eClerxCore Responsibilities
The agent will provide customer support by managing both inbound and outbound calls with professionalism, ensuring communication occurs in both English and Spanish as required by the customer. Responsibilities also include maintaining service level requirements and adhering to all company policies and compliance standards.
Requirements
Candidates must possess advanced proficiency in both English and Spanish (speaking, reading, and writing) and have a minimum of one year of experience in a call center or customer service setting. Essential requirements include flexibility for various shifts, completion of high school, and strong skills in communication, active listening, attention to detail, and multitasking.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site