Global Support Analyst II
InfiosCore Responsibilities
The role focuses on planning and executing small-scale software upgrades and driving cross-functional operational improvements for hosted customers. It involves proactive environment health checks, tuning monitoring systems, and coordinating problem management across various technical teams.
Requirements
Requires a Bachelor's degree in Computer Science or equivalent experience with over 2 years in technical support or IT operations. Candidates must possess working SQL skills, experience with Windows Server, and the ability to coordinate projects across multiple teams.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote