Global Support Analyst II
InfiosCore Responsibilities
Coordinate and execute small-scale software upgrades and proactive health checks for hosted customer environments. Drive cross-functional projects and problem management processes to improve operational stability and reduce support ticket volume.
Requirements
Requires a Bachelor's degree in Computer Science or equivalent experience with over 2 years in technical support or IT operations. Must possess working knowledge of SQL, Windows Server, and basic scripting skills.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote