TTEC
AIAustin, United States50000 employees TTEC Holdings, Inc., headquartered in Austin, Texas, is a global leader in customer experience (CX) technology and services, with over 40 years of expertise. The company operates through two main segments: TTEC Digital and TTEC Engage. TTEC Digital focuses on building modern CX infrastructure using technology-driven solutions, while TTEC Engage provides AI-enabled front-line services, including customer engagement and tech support. TTEC specializes in designing and managing digital CX solutions that integrate AI, advanced analytics, and human empathy. With operations in 21 countries, it serves a diverse clientele across various industries, including healthcare and financial services. The company emphasizes operational efficiency and personalization, offering a comprehensive suite of services such as AI automation, contact center solutions, customer management, and strategy analytics. TTEC is committed to enhancing customer satisfaction and fostering lasting relationships through its innovative approach to customer interactions.
