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Scale AI is a data infrastructure company that specializes in providing high-quality training data and technologies for AI model development and deployment. Founded in 2016 by Alexandr Wang and Lucy Guo, Scale AI has grown from a data annotation startup into a comprehensive 'data foundry' that serves enterprises, governments, and AI labs across various industries. The company offers a range of services, including human-powered data labeling and annotation, Reinforced Learning with Human Feedback (RLHF) technology, and end-to-end machine learning lifecycle management solutions. Scale AI also develops specialized AI agents and provides full-stack data and technology solutions for building and overseeing AI applications. With a focus on delivering correctly labeled datasets, Scale AI aims to enhance the effectiveness of machine learning models. Scale AI has established partnerships with leading organizations such as Meta, Microsoft, and OpenAI, and has achieved significant financial milestones, including projected revenues of $2 billion in 2025 and a valuation exceeding $29 billion.
SupportYourApp is a global provider of outsourced customer support services, founded in 2010 in Kyiv, Ukraine, and now based in Wilmington, Delaware. The company employs around 1,200 people and serves innovative tech firms in software, hardware, and related sectors across more than 30 countries. With a focus on high-quality service, SupportYourApp limits new client onboarding to two per month and operates 24/7, offering support in over 60 languages. The company provides comprehensive inbound, outbound, and back-office customer support tailored to business needs. Key services include AI-powered automation for routine inquiries, custom team training, and flexible support options. SupportYourApp also integrates AI customer service agents to enhance efficiency and manage high volumes of inquiries. The company has successfully partnered with notable clients such as Calm, MacPaw, Here, Glovo, and Mastercard, demonstrating its capability to support a diverse range of businesses from startups to large corporations.