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TTEC Holdings, Inc., headquartered in Austin, Texas, is a global leader in customer experience (CX) technology and services, with over 40 years of expertise. The company operates through two main segments: TTEC Digital and TTEC Engage. TTEC Digital focuses on building modern CX infrastructure using technology-driven solutions, while TTEC Engage provides AI-enabled front-line services, including customer engagement and tech support. TTEC specializes in designing and managing digital CX solutions that integrate AI, advanced analytics, and human empathy. With operations in 21 countries, it serves a diverse clientele across various industries, including healthcare and financial services. The company emphasizes operational efficiency and personalization, offering a comprehensive suite of services such as AI automation, contact center solutions, customer management, and strategy analytics. TTEC is committed to enhancing customer satisfaction and fostering lasting relationships through its innovative approach to customer interactions.
Whirlpool Corporation is a leading manufacturer and marketer of major home appliances, founded in 1911 in Benton Harbor, Michigan. With over 80,000 employees and more than 60 manufacturing and technology research centers worldwide, Whirlpool generates annual sales exceeding $19 billion. The company has a rich history of innovation, including the launch of the first Whirlpool-branded automatic washing machine in 1948 and the design of NASA's 'space kitchen' for the Gemini and Apollo missions. Whirlpool produces a diverse range of home appliances, including washers, dryers, refrigerators, and kitchen equipment. The company markets its products under several well-known brands, such as Whirlpool, Maytag, KitchenAid, Jenn-Air, and Amana. Whirlpool is committed to sustainability and efficiency, continuously focusing on research and development to meet customer needs. Its long-standing relationships with partners like Sears and NASA highlight its dedication to delivering reliable and innovative solutions.
Radically simplifying cross-border logistics between USA & Mexico