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Discover companies hiring across Latin America
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Horatio is a business process outsourcing (BPO) company that specializes in customer support and experience services for innovative brands. Founded in 2018 by three Columbia Business School classmates, the company has grown rapidly and now employs around 3,000 skilled professionals across offices in the Dominican Republic, Colombia, New York, and Miami. Horatio combines technology with personalized service to help businesses scale while maintaining their brand identity. The company offers omnichannel customer support across various communication platforms, including SMS, calls, email, and social media. Its tailored solutions cater to several industries, such as e-commerce, healthcare, SaaS, tech, hospitality, and gaming. Horatio is known for its commitment to quality, achieving a 98% quality assurance rate, and providing comprehensive support structures that include trainers and customer success managers. With a focus on employee wellbeing and professional development, Horatio maintains a low employee turnover rate, ensuring high levels of satisfaction and service continuity for its clients.
Adaptive Teams is a recruitment and talent scaling company that assists fast-growing businesses in building and expanding their teams. Founded by Nate Ginsburg, the company focuses on proactive sourcing, pre-screening, and hands-on management to streamline the hiring process. By eliminating traditional hiring fees and delays, Adaptive Teams provides a cost-effective solution for accessing qualified talent. The company supports the entire employee lifecycle, from sourcing to ongoing performance management, HR coordination, payroll, and compliance. Their approach combines AI for technical validation with dedicated human recruitment teams. Services include proactive candidate sourcing and screening, recruitment management, and post-hiring support to ensure smooth onboarding and long-term success. Adaptive Teams emphasizes creativity, collaboration, and professional growth, fostering strong global communities and meaningful connections across various industries.
Assistantly is a virtual assistant staffing company based in Irvine, California, founded in 2020. The company connects businesses with highly vetted offshore virtual assistants, known as 'Unicorns,' who possess expertise in administration, operations, marketing, sales, and customer success. Assistantly aims to help companies scale efficiently by managing the entire recruitment process, including vetting, onboarding, HR, payroll, and compliance. The company focuses on building long-term teams of proactive, generalist assistants who can integrate quickly into client operations. Assistantly offers fully managed staffing solutions with 24/7 availability, emphasizing experienced professionals selected through a rigorous process. Their services include executive assistance, social media management, and customer support, among others. With a commitment to client satisfaction, Assistantly has served notable clients and has filled over 1,000 positions, providing flexible plans that promise significant cost savings compared to in-house hiring.
VÜO Partners is a consulting and outsourcing firm located in Santo Domingo, Dominican Republic. Founded in 2019, the company specializes in business process management, strategic consulting, and offshoring services aimed at supporting medium-sized businesses in achieving sustainable growth and operational efficiency. With a team of 100-200 employees and over 25 years of collective experience, VÜO Partners focuses on innovative tools and agile processes to help clients reduce time, complexity, and fixed expenses. The firm offers a range of specialized services, including accounting, treasury, tax services, facilities management, talent management, and information technology. VÜO Partners is dedicated to creating tailored business solutions that connect clients with market opportunities while maintaining profitability. The company's mission emphasizes efficiency and control, ensuring that clients can invest in their assets and expertise effectively.
OSA Outsourcing Advantage (OSA) is a boutique Business Process Outsourcing (BPO) company based in Santiago, Dominican Republic. The company specializes in providing tailored nearshore outsourcing solutions to businesses in the USA, focusing on enhancing operational efficiency through high-quality and flexible services. OSA offers a wide range of services, including back-office support, customer service, data entry, staff recruitment, IT staffing solutions, healthcare billing, and property management. Their offerings are designed to optimize productivity and streamline workflows, ensuring that clients receive personalized support that meets their specific needs. OSA primarily serves B2B clients across various sectors, such as eCommerce, SaaS, real estate, engineering, logistics, and healthcare, emphasizing the importance of building lasting partnerships and delivering customized solutions.