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NTT DATA is a global IT services and consulting company with a rich history that began in the 1960s as part of Japan's Nippon Telegraph & Telephone. Officially established as a separate entity in 1988, NTT DATA focuses on leveraging technology to create value for clients and society. As part of the NTT Group, the company has evolved into a major player in the IT services sector, recently transitioning to a holding company structure to enhance its global operations. The company offers a wide array of services, including consulting and business transformation, application services, infrastructure services, and cloud and digital solutions. NTT DATA tailors its offerings to various industries, such as government, financial services, healthcare, and manufacturing. Known for its innovative approach, NTT DATA has introduced advanced technologies in Japan and developed large-scale systems for key sectors, ensuring high reliability and operational excellence for its clients.
Perceptio S.A.S. is a Colombian IT services and consulting company based in Medellín, Antioquia. Specializing in SAP solutions, Perceptio aims to maximize clients' SAP investments through expert knowledge and tailored business solutions. The company focuses on digital transformation, innovation, and teamwork, ensuring exceptional service experiences. Perceptio offers a variety of SAP-centric services, including SAP Customer Experience, SAP Ariba, analytical solutions, outsourcing services, and managed services. They also provide SAP ERP consulting and custom solution implementations to enhance efficiency and profitability for their clients. With a dedicated team of approximately 126-151 employees, Perceptio generates an annual revenue of $7.5 million and is committed to developing unique talent to address challenges in SAP implementation.
SupportYourApp is a global provider of outsourced customer support services, founded in 2010 in Kyiv, Ukraine, and now based in Wilmington, Delaware. The company employs around 1,200 people and serves innovative tech firms in software, hardware, and related sectors across more than 30 countries. With a focus on high-quality service, SupportYourApp limits new client onboarding to two per month and operates 24/7, offering support in over 60 languages. The company provides comprehensive inbound, outbound, and back-office customer support tailored to business needs. Key services include AI-powered automation for routine inquiries, custom team training, and flexible support options. SupportYourApp also integrates AI customer service agents to enhance efficiency and manage high volumes of inquiries. The company has successfully partnered with notable clients such as Calm, MacPaw, Here, Glovo, and Mastercard, demonstrating its capability to support a diverse range of businesses from startups to large corporations.