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TTEC Holdings, Inc., headquartered in Austin, Texas, is a global leader in customer experience (CX) technology and services, with over 40 years of expertise. The company operates through two main segments: TTEC Digital and TTEC Engage. TTEC Digital focuses on building modern CX infrastructure using technology-driven solutions, while TTEC Engage provides AI-enabled front-line services, including customer engagement and tech support. TTEC specializes in designing and managing digital CX solutions that integrate AI, advanced analytics, and human empathy. With operations in 21 countries, it serves a diverse clientele across various industries, including healthcare and financial services. The company emphasizes operational efficiency and personalization, offering a comprehensive suite of services such as AI automation, contact center solutions, customer management, and strategy analytics. TTEC is committed to enhancing customer satisfaction and fostering lasting relationships through its innovative approach to customer interactions.
All-in-one platform for creators to sell courses and subscriptions
ISRD Systems, LLC is based in Orange, California, and specializes in designing and operationalizing Installed Sales Revenue Divisions (ISR Divisions) for businesses. These divisions allow companies to manage their installation services as self-sustaining subsidiaries, providing full control over their operations. The company employs a Build, Operate, Transfer, License (BOTL) model, which involves creating independent business units that are initially operated by ISRD Systems and then transferred to clients with full ownership. The services offered by ISRD Systems include organizational architecture design, technology enablement with proprietary tools, installer network development, performance engineering, and operational transfer and support. These services are tailored to integrate seamlessly with client systems, enhancing customer experiences and ensuring efficient service delivery across various channels. ISRD Systems targets national and international manufacturers and retailers that require on-site installation services, helping them transition to a model that emphasizes operational control and brand integration.