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MyOutDesk is a virtual assistant company founded in 2008 by Daniel Ramsey. It specializes in providing high-quality remote staffing solutions from the Philippines, helping businesses across over 51 industries reduce hiring costs by up to 70%. With nearly 20 years of experience, MyOutDesk serves more than 8,500 clients globally, including small and medium-sized businesses as well as Fortune 500 companies. The company offers a range of virtual assistant services, including administrative support, customer service, marketing, sales, and specialized roles like recruiting and bookkeeping. MyOutDesk employs rigorous screening processes for its virtual professionals and provides them with necessary equipment, benefits, and HR management. The company integrates Generative AI tools into its MyTimeIn platform to enhance productivity while ensuring privacy and security. Clients benefit from significant cost savings, with over $55 million saved annually in staffing expenses.
SupportYourApp is a global provider of outsourced customer support services, founded in 2010 in Kyiv, Ukraine, and now based in Wilmington, Delaware. The company employs around 1,200 people and serves innovative tech firms in software, hardware, and related sectors across more than 30 countries. With a focus on high-quality service, SupportYourApp limits new client onboarding to two per month and operates 24/7, offering support in over 60 languages. The company provides comprehensive inbound, outbound, and back-office customer support tailored to business needs. Key services include AI-powered automation for routine inquiries, custom team training, and flexible support options. SupportYourApp also integrates AI customer service agents to enhance efficiency and manage high volumes of inquiries. The company has successfully partnered with notable clients such as Calm, MacPaw, Here, Glovo, and Mastercard, demonstrating its capability to support a diverse range of businesses from startups to large corporations.