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Geeks on Site is a privately-held corporation founded in 2002 and based in Coral Gables, Florida. The company specializes in nationwide IT services, computer repair, and technical support for both residential and business customers across more than 150 U.S. cities. With a team of 201-500 employees, Geeks on Site has served over 249,905 clients and offers a 100% satisfaction guarantee. The company provides a range of IT solutions, including onsite and remote tech support, same-day or next-day dispatch, and 24/7 phone assistance. Their services encompass software and hardware repair, virus removal, wireless network setup, data recovery, and user training for residential clients. For businesses, they offer managed IT services, network configuration, server installations, and security camera installations. Geeks on Site also provides monthly maintenance plans, remote preventive maintenance, and home automation installation, ensuring flexible scheduling for their clients.
SupportYourApp is a global provider of outsourced customer support services, founded in 2010 in Kyiv, Ukraine, and now based in Wilmington, Delaware. The company employs around 1,200 people and serves innovative tech firms in software, hardware, and related sectors across more than 30 countries. With a focus on high-quality service, SupportYourApp limits new client onboarding to two per month and operates 24/7, offering support in over 60 languages. The company provides comprehensive inbound, outbound, and back-office customer support tailored to business needs. Key services include AI-powered automation for routine inquiries, custom team training, and flexible support options. SupportYourApp also integrates AI customer service agents to enhance efficiency and manage high volumes of inquiries. The company has successfully partnered with notable clients such as Calm, MacPaw, Here, Glovo, and Mastercard, demonstrating its capability to support a diverse range of businesses from startups to large corporations.