Protect Group
TravelTechLeeds, United Kingdom210 employees Protect Group is a global technology company based in Leeds, UK, founded in 2016. The company specializes in AI-driven refund protection and ancillary revenue services for various industries, including travel, events, ticketing, tourism, hospitality, sports, and financial services. Protect Group has expanded its presence internationally, with offices in multiple countries, and has protected over $7 billion in bookings. The company offers a range of services designed to enhance customer satisfaction and generate additional revenue for its partners. Key offerings include Refund Protect, a fully managed refund solution; Smart Pricing, an AI-driven pricing engine; Protect Plus, which provides personalized ancillary options; and an Agent Platform for travel advisors. These services integrate seamlessly into booking systems, allowing for real-time underwriting and dynamic pricing. Protect Group emphasizes innovation and customer-centricity, aiming to create cost-neutral or revenue-positive solutions for its B2B partners.