Core Responsibilities

The Capability Sustainment Lead will support business operations post-deployment for various organizational units and act as the primary contact for ECLM-related inquiries. They will troubleshoot system errors, manage help desk tickets, and ensure compliance and integration with other enterprise tools.

Requirements

Candidates should have a bachelor's degree in IT, Business, or a related field, along with 5+ years of experience in help desk or technical support roles. Strong troubleshooting skills and experience with contract management systems, particularly Icertis, are essential.

Additional Information

Experience Level

5-10 years

Job Language

English