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Community Manager (Social-First Customer Care Specialist)

BrickBrands

Core Responsibilities

You will be the first point of contact for users across social channels and email, supporting customers and maintaining a positive brand presence. Responsibilities include responding to comments, managing DMs, and providing account and product support.

Requirements

Candidates need a high school diploma and at least 2 years of experience in social care or customer support. Strong communication skills and the ability to handle customer issues calmly are essential.

Additional Information

Experience Level

2-5 years

Job Language

English