Core Responsibilities

Deliver outstanding customer support in crypto trading via live chat, tickets, and email. Handle customer inquiries, order disputes, and appeals while maintaining up-to-date knowledge of the company’s trading platform.

Requirements

Candidates must be native Spanish speakers with strong English proficiency and at least 6–12 months of online customer support experience, preferably in crypto or financial services. Strong analytical and problem-solving skills are essential, along with a positive attitude and financial background.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote