Core Responsibilities

The specialist identifies, validates, and submits reimbursement claims for all FBA-related issues, such as lost or damaged inventory and incorrect fees. They are also responsible for monitoring cases, analyzing trends to prevent recurring issues, and collaborating internally to reconcile discrepancies.

Requirements

Candidates need deep knowledge of Amazon FBA operations, fee structures, and expertise in reimbursement claim processes, including reconciling inbound discrepancies. Strong analytical skills, proficiency in spreadsheet software, and excellent English communication are required, with advanced candidates having experience building automation tools.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote