Community Manager (Social-First Customer Care Specialist)
BrickBrandsCore Responsibilities
As a Social-First Customer Care Specialist, you will respond to customer inquiries across social channels and email, maintaining a positive brand presence. You will handle account access, subscriptions, billing issues, and product-related troubleshooting.
Requirements
Candidates need a High School Diploma and at least 2 years of experience in social care or digital customer service. Strong communication skills and the ability to manage customer issues calmly and effectively are essential.
Key Skills & Technologies
Additional Information
Experience Level
2-5 years
Job Language
English