Core Responsibilities

The role involves transforming data into actionable insights to enhance customer and agent satisfaction while optimizing operations. Responsibilities include conducting data analysis, managing customer data requests, and presenting findings to stakeholders.

Requirements

Candidates should have at least 2 years of experience in Customer Experience, Operations, or Data Analytics, and must be fluent in English. Strong analytical skills and proficiency in data analytics tools are essential.

Additional Information

Experience Level

2-5 years

Job Language

English