Community Manager (Social-First Customer Care Specialist)
BrickBrandsCore Responsibilities
As a Social-First Customer Care Specialist, you will be the first point of contact for users across social channels and email, supporting customers and maintaining a positive brand presence. Your responsibilities include responding to comments, managing direct messages, and providing support for account access, subscriptions, and troubleshooting.
Requirements
Candidates need a High School Diploma and at least 2 years of experience in social care or digital customer service. Strong communication skills and the ability to handle customer issues calmly and effectively are essential.
Key Skills & Technologies
Additional Information
Experience Level
2-5 years
Job Language
English