Core Responsibilities

The Customer Experience Associate I assesses calls to provide immediate service or follow-up for client resolution. They perform routine call center activities and communicate company policies to customers.

Requirements

The position is entry-level with limited requirements for licenses, training, and certifications. Basic skills in processes and procedures are necessary, along with the ability to problem-solve and communicate effectively.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

On-site