Core Responsibilities

The XCF Order Management Support Agent is responsible for expediting the flow of orders through production and ensuring timely dispatch while communicating any delays to the customer care team. The role involves monitoring orders, updating care team agents, and collaborating with various departments to resolve issues.

Requirements

Candidates must have at least one year of customer service experience and a high school diploma or equivalent. Strong communication skills, the ability to multitask, and proficiency in computer applications are essential for this role.

Additional Information

Experience Level

0-2 years

Job Language

English