Call Confirmations Specialist
mmcoachinglimited.comCore Responsibilities
The Call Confirmation Specialist confirms scheduled Zoom calls and manages pre-call engagement to improve preparedness and show rates. They also provide technical support for scheduling systems and ensure that all interactions are conducted professionally and empathetically.
Requirements
Candidates should have 1-2 years of experience in customer service or client support roles, with strong communication skills and attention to detail. Familiarity with scheduling tools and the ability to manage multiple calendars are also important.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote