Core Responsibilities

The Onsite Support Analyst is responsible for diagnosing and resolving hardware and software incidents directly with end users. This includes maintaining IT equipment and ensuring a seamless user experience across different locations.

Requirements

Candidates should have a Technical or Technologist degree in Systems, IT, Computer Science, or related fields, along with previous experience in onsite technical support. Strong customer service and communication skills are essential, as well as the ability to work independently and manage priorities.

Additional Information

Experience Level

2-5 years

Job Language

Spanish