Analista Sênior de Customer Experience e Desenvolvimento de Processo LATAM - Mercado Envios
Mercado LibreCore Responsibilities
The role involves managing multiple projects to enhance customer experience across LATAM, ensuring alignment between various teams and stakeholders. It also includes mapping and optimizing processes to improve customer satisfaction and leading discussions to promote best practices.
Requirements
Candidates should have a complete higher education and experience in Lean Six Sigma and agile methodologies. Proficiency in Spanish and strong communication skills are also essential for interacting with LATAM teams.
Key Skills & Technologies
Additional Information
Experience Level
5-10 years
Job Language
Portuguese