Core Responsibilities
The Sr Service Designer will design and evolve end-to-end experiences with a digital-first approach, transforming fragmented journeys into coherent and scalable services. This role involves facilitating workshops, translating insights into actionable proposals, and measuring the impact of implemented services.
Requirements
Candidates must have over 5 years of experience in Service Design or strategic UX, particularly in complex services such as telecommunications, banking, or retail. A systemic thinking approach and proficiency in journey mapping and collaborative tools are essential.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
Spanish
Work Mode
Hybrid