Onboarding Program Manager
BlackbaudCore Responsibilities
Engage with customers through direct and digital initiatives to ensure successful onboarding, implementation, and adoption. Design and manage digital onboarding experiences for new users and customers, while monitoring usage data and engagement metrics.
Requirements
Candidates should have 3+ years of experience in a SaaS environment focused on onboarding, customer success, training, or digital engagement. Strong communication skills and the ability to manage multiple projects are essential.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote