Core Responsibilities

The role involves managing internal and external communication with empathy and serving as a direct link between collections, mediation, and advisors. Responsibilities also include multi-channel support and managing contract terminations.

Requirements

Candidates should have a minimum of 2 years of experience in customer service and demonstrate excellence in communication and emotional intelligence. Skills in negotiation, analysis, organization, and collaborative work are also required.

Additional Information

Experience Level

2-5 years

Job Language

Spanish