Core Responsibilities

The role involves managing the customer experience to ensure personalized and effective support for students and their families. Additionally, it includes identifying at-risk clients and executing strategies to enhance retention and satisfaction.

Requirements

Candidates should have a minimum of 1 year of experience in customer success, account management, or B2C sales. Excellent verbal and written communication skills in Spanish are required, along with the ability to work under pressure and manage multiple tasks.

Additional Information

Experience Level

0-2

Job Language

Spanish

Work Mode

Remote