Grupo QuintoAndar | Especialista de Negócios (Operations)
QuintoAndarCore Responsibilities
The Specialist will focus on optimizing and scaling operational processes, identifying bottlenecks, and leading continuous improvement projects from conception to implementation. They will engage with multidisciplinary stakeholders to ensure effective solution development and implementation.
Requirements
Candidates should have solid experience in customer service operations and a deep understanding of performance metrics and management tools. Previous experience in BPO structures and strong stakeholder management skills are essential.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
Portuguese
Work Mode
Remote