Analista de Soporte de Mesa de Ayuda
SoftwareOneCore Responsibilities
Provide first-level IT support and technical assistance, including incident resolution and diagnostics. Act as the single point of contact between users and IT service management, handling incidents and service requests.
Requirements
Candidates should have 1-2 years of experience in IT end-user support and preferably hold an ITIL Foundation certification. Basic knowledge of Microsoft Office, operating systems, and networking concepts is also required.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
On-site