Customer Onboarding Specialist
PodiumCore Responsibilities
The Customer Onboarding Specialist is responsible for the initial implementation and onboarding of new customer accounts, managing account connections, and ensuring product adoption. They also conduct team trainings and resolve customer issues to ensure a smooth implementation experience.
Requirements
Candidates must have 2-3 years of experience in a customer onboarding or implementation role, preferably in SaaS, and a bachelor's degree in business or a similar field. Exceptional communication skills and the ability to manage multiple projects are also required.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site