Student Advocate
PlatziCore Responsibilities
As a Student Advocate, you will help students via chat, email, and social media, responding quickly to resolve issues. You will convert trials and leads into paid students and recommend plans or upgrades to increase adoption and long-term value.
Requirements
Candidates should have at least 1 year of professional experience, including 6+ months in a customer-facing role. A B1+ English level and strong Spanish grammar are required, along with familiarity with help desk software and basic CRM usage.
Key Skills & Technologies
Additional Information
Experience Level
0-2 years
Job Language
English