GBS Senior Global Process Analyst
Thermo Fisher ScientificCore Responsibilities
As a Senior Global Process Analyst, you will manage customer relationships, drive process improvements, and ensure seamless order fulfillment. You will collaborate across multiple departments to resolve escalations and maintain high service standards.
Requirements
Candidates should have an advanced degree with 3 years of experience or a bachelor's degree with 5 years of experience in customer service, preferably in a scientific or technical environment. Strong analytical skills, ERP system expertise, and the ability to manage complex customer relationships are essential.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
On-site