Core Responsibilities

As a Social-First Customer Care Specialist, you will respond to customer inquiries across social channels and email, maintaining a positive brand presence. You will assist with account access, subscriptions, billing, and product-related troubleshooting.

Requirements

Candidates should have a High School Diploma and at least 2 years of experience in social care or digital customer service. Strong communication skills and the ability to handle customer issues calmly under pressure are essential.

Additional Information

Experience Level

2-5 years

Job Language

English