Core Responsibilities

The role involves managing customer relationships related to financial arrears, focusing on effective communication and resolution of issues. The objective is to ensure customer satisfaction through personalized service and continuous improvement of processes.

Requirements

Candidates should have a completed bachelor's degree and experience in customer service, preferably in credit recovery or collections. Strong negotiation skills and the ability to analyze and propose solutions are essential.

Additional Information

Experience Level

0-2

Job Language

Portuguese

Work Mode

On-site