Remarkable AI

Remarkable AI is an AI-powered customer engagement platform based in New York, founded in 2016. The company specializes in helping e-commerce brands enhance customer interactions through personalized messaging across various channels, including email, SMS, social media, and chat. Originally known as Chatdesk, Remarkable AI focuses on automating customer support and engagement solutions tailored for the e-commerce sector. The platform offers a unified solution that combines AI automation with human expertise. Key features include retention strategies to re-engage lapsed customers, 24/7 AI support for ticket resolution, and community management to convert social interactions into sales. Remarkable AI integrates seamlessly with popular tools like Shopify, Zendesk, and Instagram, making it accessible for businesses of all sizes. With over 1,000 e-commerce brands utilizing its services, Remarkable AI aims to improve customer experiences and drive retention, support, and acquisition effectively.