BrainHi

BrainHi is an AI-powered automated receptionist platform based in San Juan, Puerto Rico. It focuses on assisting local businesses, particularly in the healthcare sector, by ensuring that missed calls are answered 24/7. Founded by Emmanuel and Israel, BrainHi was created to tackle communication challenges faced by healthcare practices, especially in the aftermath of Hurricane Maria. The platform effectively acts as a virtual receptionist, integrating with existing phone and practice management systems. The core product, BrainHi Patient Access Cloud, features LARA, an AI assistant that manages missed calls, schedules appointments, and addresses patient inquiries. This solution helps eliminate missed calls and automates front-desk tasks, leading to increased appointments and productivity. Clinics using BrainHi have reported significant improvements in call handling and patient communication. The platform integrates with major Electronic Health Record (EHR) systems and supports patient intake and queue management, all while maintaining high standards of data privacy and security. BrainHi serves healthcare providers, including medical offices, clinics, and hospitals, across Puerto Rico, Latin America, and the United States.