Cero

Cero is a technology company based in Santiago, Chile, that specializes in automating communication between hospitals and patients across Latin America. Founded in 2017 and part of Y Combinator's Summer 2021 batch, Cero addresses coordination challenges in healthcare, such as appointment confirmations and cancellations, through automated messaging primarily using WhatsApp. The company offers a software platform that enhances patient engagement for healthcare providers. By leveraging machine learning, natural language processing, and deep learning, Cero improves operational efficiency and patient experience, helping to reduce no-shows and streamline appointment management. Its founders bring strong expertise in AI and computer science, contributing to the development of effective communication solutions for hospitals and healthcare providers in the region.