NeoWork

NeoWork is a business process outsourcing (BPO) company founded in 2017 and based in Miami, Florida. With teams in Colombia and the Philippines, it specializes in offshoring, nearshoring, and outsourcing to support high-growth startups and businesses in scaling their operations through global talent. The company was established by Joshua Eidelman, who aimed to address challenges in traditional BPOs, such as high turnover and management issues. NeoWork operates fully remotely and emphasizes a startup culture, prioritizing mental health and personal growth for its employees. It boasts high retention rates of 92-94%, significantly above the industry average. The company offers flexible outsourcing services across various areas, including customer support, sales, technical support, and creative design. NeoWork serves a range of industries, including healthcare and technology, partnering with disruptive brands and early-stage startups to help them scale efficiently.