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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
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Conduent is a global business process outsourcing (BPO) company that specializes in technology-led solutions for transaction processing, automation, analytics, and enhancing customer experiences. Established on January 3, 2017, as a spin-off from Xerox, Conduent is headquartered in Florham Park, New Jersey, and operates in over 20 countries with a workforce of approximately 28,918 to 60,000 associates. The company focuses on high-volume, compliance-heavy processing across various sectors, including government, healthcare, transportation, and commercial industries. Conduent manages billions of secure transactions annually, including significant amounts in government payments and customer service interactions. Its key offerings include AI and automation solutions, customer experience enhancements, transaction processing, and specialized services for healthcare and government clients. Conduent is committed to driving efficiency, reducing costs, and improving experiences for its clients and their constituents.
Horatio is a business process outsourcing (BPO) company that specializes in customer support and experience services for innovative brands. Founded in 2018 by three Columbia Business School classmates, the company has grown rapidly and now employs around 3,000 skilled professionals across offices in the Dominican Republic, Colombia, New York, and Miami. Horatio combines technology with personalized service to help businesses scale while maintaining their brand identity. The company offers omnichannel customer support across various communication platforms, including SMS, calls, email, and social media. Its tailored solutions cater to several industries, such as e-commerce, healthcare, SaaS, tech, hospitality, and gaming. Horatio is known for its commitment to quality, achieving a 98% quality assurance rate, and providing comprehensive support structures that include trainers and customer success managers. With a focus on employee wellbeing and professional development, Horatio maintains a low employee turnover rate, ensuring high levels of satisfaction and service continuity for its clients.
Mphasis Limited is a global IT services and solutions company founded in 1998 in Santa Monica, California, and headquartered in Bangalore, India. The company specializes in AI-led, platform-driven technologies, focusing on digital transformation, cloud services, cognitive services, and human-in-the-loop intelligence. Mphasis has a rich history, evolving from a niche IT consulting firm to a publicly traded company with significant revenue growth. The company offers a wide range of IT services, including cloud and cognitive services, application development, and infrastructure management. Mphasis has developed several proprietary AI and automation platforms, such as NeoIP(TM), NeoZeta(TM), and DeepInsights(TM), which enhance enterprise intelligence and process efficiency. Their Front2Back(TM) transformation strategy ensures customer-centric solutions that integrate business and IT seamlessly. Mphasis also provides specialized services through subsidiaries, including mortgage lifecycle solutions via Mphasis Digital Risk. With a commitment to innovation and customer success, Mphasis continues to expand its global presence and capabilities.
OSA Outsourcing Advantage (OSA) is a boutique Business Process Outsourcing (BPO) company based in Santiago, Dominican Republic. The company specializes in providing tailored nearshore outsourcing solutions to businesses in the USA, focusing on enhancing operational efficiency through high-quality and flexible services. OSA offers a wide range of services, including back-office support, customer service, data entry, staff recruitment, IT staffing solutions, healthcare billing, and property management. Their offerings are designed to optimize productivity and streamline workflows, ensuring that clients receive personalized support that meets their specific needs. OSA primarily serves B2B clients across various sectors, such as eCommerce, SaaS, real estate, engineering, logistics, and healthcare, emphasizing the importance of building lasting partnerships and delivering customized solutions.
Qualfon is a family-owned global business process outsourcing (BPO) company founded in 1995 and headquartered in Mexico. With operations in over 28 strategic locations, including the United States, Philippines, and Colombia, Qualfon provides a range of services such as contact center solutions, back-office processing, integrated marketing, and customer lifecycle management. The company emphasizes cost reduction and superior customer experiences through a people-centric approach. Under the leadership of CEO Mike Marrow, Qualfon has expanded significantly, growing its workforce to approximately 16,500 employees and generating around $400 million in annual revenue. The company is committed to its mission of improving lives, investing over $100 million in employee and community programs. Qualfon serves around 400 household brands across various industries, including technology, retail, insurance, and healthcare, delivering tailored services that prioritize cultural understanding and employee well-being.
We Clone You is a company based in San Juan, Puerto Rico, founded by CEO Sami Baki. The company specializes in virtual assistant services, business process outsourcing (BPO), and automation solutions. It focuses on helping established businesses scale efficiently, save time and costs, and concentrate on their core operations. The company builds customized virtual workforces that manage repetitive tasks, allowing entrepreneurs to achieve a better work-life balance and enhance productivity. We Clone You offers services such as recruiting and onboarding skilled virtual assistants, implementing automation systems, and providing specialized roles like executive assistants, social media managers, and customer service representatives. The firm emphasizes collaboration and innovation, targeting revenue-generating businesses that require effective delegation and automation. It relies on repeat business and referrals for marketing, fostering a positive work environment for its employees.
Afni, Inc. is a global business process outsourcing (BPO) company with nearly 90 years of experience in providing customer engagement solutions throughout the customer lifecycle. With a workforce of over 10,000 employees, Afni operates in the United States, the Philippines, and Mexico, offering scalable and flexible services to meet client needs. The company specializes in various areas, including property and casualty (P&C) insurance services, customer support services, and flexible staffing solutions through its Afni@Home program. Afni partners with businesses across multiple industries, such as insurance, financial services, telecommunications, healthcare, fitness, and media. The company's philosophy, 'Better Begins Here,' reflects its commitment to fostering a supportive work environment and investing in local communities.
BA Global Talent is a recruitment and staffing firm established in 2019, based in the United States. The company specializes in connecting U.S. businesses with skilled remote professionals from North, Central, and South America. Their focus areas include business process outsourcing (BPO), LATAM recruitment, HR operations, and workforce solutions. The firm offers a variety of services, including remote recruitment and staffing for professionals in marketing, web design, customer service, and IT. They also provide BPO solutions for back-office functions, accounting, and call center management. BA Global Talent emphasizes a success-based fee model, charging clients only after the first month of employment, along with free candidate replacement within the first three months. Their industry expertise covers sectors such as professional services, technology, and e-commerce. Notably, they have a partnership with the U.S. International Development Finance Corporation to deliver staffing solutions across multiple countries.
Be.Change Consulting is a consulting firm with 10 years of experience in digital transformation. The company specializes in providing technology solutions and strategic consulting to help organizations turn challenges into opportunities. Their services focus on two main areas: Digital Transformation and People and Organizational Development. Be.Change Consulting assists clients in adapting to a digital environment with tailored strategies that enhance processes and competitiveness. Additionally, they support team growth through effective talent attraction, selection, and development strategies.
GGA Solutions is a boutique business process outsourcing (BPO) company based in Mexico, founded in 2017. It specializes in nearshore outsourcing services for U.S.-based companies, emphasizing a 'People First' philosophy and multilingual support. With facilities in Tijuana's Zona Río financial district, GGA offers 24/7 operations and employs a primarily bilingual workforce, enhancing its cultural affinity with U.S. customers. The company provides a range of customized BPO services, including technical support, customer service, sales, marketing campaigns, and back-office operations. GGA focuses on efficiency and scalability, utilizing state-of-the-art equipment and tailored training for its agents. With a strong commitment to customer satisfaction, evidenced by a high NPS score, GGA Solutions aims to strengthen customer relationships through proactive communication and innovative practices.
As a leading remote Executive Assistant service, we specialize in offering top-tier EAs to C-level executives. Our mission is to meticulously search for the most promising talents - those hidden gems with exceptional attitudes and mindsets geared towards success, even if they are still developing their skills. Our commitment is to nurture and elevate our EAs, transforming them into indispensable right hands for C-level executives, proficient in a wide array of business and personal tasks. Embracing the future, we integrate AI into our services, enhancing our EAs' efficiency and enabling them to focus on those vital elements of assistance that only a human touch can provide. 🎯 Company mission We're on a mission to discover exceptional talent and up-skill them to new heights, enabling both EAs and clients to unlock their potential for professional and personal growth and productivity. 🌎 Core values 🌎 1. We are here to develop long term relationships - We prioritize fostering enduring connections with clients, equally as important creating a community with other EAs to build a sense of belonging. We are against the traditional toxic BPO culture. 2. Highest quality of service, scale our clients productivity and accomplishing their goals - Our focus is on delivering top-quality service, boosting client productivity, and ensuring clients achieve their goals. 3. Hyper-focused on continuous up-skilling, unlock human potential to its fullest - We are dedicated to continuous training, not only the EA, but also the client as well 4. Communication is oxygen - As a remote company, clear and open communication is vital to our success, enabling understanding and collaboration.
icorp is a technology services company based in Santiago de Querétaro, Mexico, established in 1986. The company specializes in managed IT services, business process outsourcing (BPO), and IT support for both national and international organizations. With a team of over 550 specialists across more than 28 cities in Mexico, icorp offers a range of services including technical support, consulting, and cloud solutions, ensuring high-quality service delivery. The company provides 24/7 multilingual technical support, developer outsourcing, and IT consulting, among other services. icorp is certified in service management and information security, emphasizing measurable operations and customer satisfaction. They have built strong partnerships with major corporations, delivering reliable IT support and innovative solutions tailored to client needs. Their commitment to continuous improvement and staff training further enhances their service offerings.
ModSquad is a business process outsourcing (BPO) company based in Sacramento, California, founded in 2007. The company specializes in digital engagement services, including customer support, content moderation, community management, social media management, crisis management, and digital engagement strategy. Originally named Metaverse Mod Squad, it rebranded in 2015 to reflect its broader focus beyond virtual worlds. With a global presence, ModSquad operates offices in locations such as New York, Texas, London, Ireland, Costa Rica, and the Philippines, employing around 1,247 people. The company serves a diverse range of industries, including gaming, e-commerce, technology, entertainment, and media, and has reported revenue of $424 million. ModSquad has received several awards for its services, including a Silver Stevie Award and a Gold Globee Award, showcasing its commitment to excellence in customer service and digital engagement.
Sutherland is a global leader in business process outsourcing (BPO), digital transformation, and technology management services. Founded in 1986 and headquartered in Rochester, New York, the company employs over 40,000 people across more than 60 delivery centers in over 140 countries. Sutherland specializes in analytics-driven solutions that support the entire customer lifecycle, utilizing advanced technologies such as AI, automation, and cloud engineering. The company offers a range of integrated services, including artificial intelligence and machine learning, robotic process automation, cloud engineering, advanced analytics, and customer experience management. Sutherland's solutions help clients streamline operations, enhance customer experiences, and achieve agility. With a commitment to corporate responsibility and sustainability, Sutherland operates innovation labs in major cities and holds over 200 patents, including many related to AI. The company serves a diverse clientele across various industries, including financial services and healthcare, providing multi-language support and tailored solutions.
Tech Americas USA, Inc. is a global technology process outsourcing and managed IT services company based in Chappell Hill, Texas. Founded in 2010, it has quickly established itself as one of America's fastest-growing private companies, with a strategic operations hub in Central America and a Canadian subsidiary that serves all provinces. The company employs around 120 people and generates $5.9 million in annual revenue. Tech Americas offers a wide range of services, including 24/7 on-site and field service support, managed IT services, technology process outsourcing, project and technical support, managed BPO services, and network deployment and support. These services are designed to enhance operational efficiency, reduce infrastructure costs, and improve service levels for clients. The company primarily serves industry-leading managed service providers and nationwide service providers, with a presence in select European and Asian markets.
YNV Group is a global holding company based in Nicosia, Cyprus, with a focus on technology, real estate, finance, IT, business process outsourcing (BPO), infrastructure, and customer support services. Established from a tech support startup, the company has grown into a multi-brand conglomerate with a workforce of 5,001-10,000 employees and generates approximately $1.6 billion in revenue. YNV Group aims to serve underserved markets by transforming ideas into successful businesses through innovation and sustainable growth. The company operates across various sectors, providing solutions in technology and IT, including AI and cybersecurity, as well as BPO services for enterprises. In real estate and infrastructure, YNV Group invests in and manages commercial properties worldwide. Its portfolio includes specialized brands such as Tek Experts, elev8, and Everty, which deliver tailored solutions and support digital agendas for clients. YNV Group collaborates with Fortune 500 companies and government institutions, emphasizing trust, integrity, and community impact in its operations across the Americas, Europe, Asia, the Middle East, Africa, LATAM, India, and Israel.
AI-powered customer service for startups
Everise is a global business process outsourcing (BPO) and customer experience (CX) management company. It combines human expertise with AI-driven technology to provide omnichannel support and operational services, particularly in regulated industries. With nearly 3,250 clients, including leading global brands, Everise offers scalable solutions in customer care, tech support, and back-office operations across six strategic geographic regions, with key delivery centers in the Philippines and India. The company focuses on creating meaningful customer connections through technology-enabled solutions. Everise emphasizes a people-first culture and has received multiple awards for its human resources initiatives. Its services include customer experience management, tech support, digital operations, and managed services, all designed to enhance efficiency and compliance. Everise also utilizes its proprietary platforms, such as exage and EverAI, to drive digital transformation and improve customer interactions. With over 15 years of experience, Everise is committed to innovation and excellence in the BPO and CX sectors.
Kreato Global is a Business Process Outsourcing (BPO) company based in St. Petersburg, founded in 2020. The company specializes in language solutions, aiming to break down language barriers and promote understanding across cultures. With a team of over 300 certified interpreters, Kreato Global focuses on delivering high-quality interpreting and translation services in more than 100 languages. Their offerings include Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI), which support both consecutive and simultaneous communication. They provide expert medical interpretation to enhance patient care, as well as multilingual content solutions for various industries. Key sectors served include medical and healthcare, finance, banking, insurance, travel, hospitality, and government services. All services adhere to rigorous quality checks and HIPAA compliance for medical roles, ensuring culturally aware and accurate communication.
NeoWork is a business process outsourcing (BPO) company founded in 2017 and based in Miami, Florida. With teams in Colombia and the Philippines, it specializes in offshoring, nearshoring, and outsourcing to support high-growth startups and businesses in scaling their operations through global talent. The company was established by Joshua Eidelman, who aimed to address challenges in traditional BPOs, such as high turnover and management issues. NeoWork operates fully remotely and emphasizes a startup culture, prioritizing mental health and personal growth for its employees. It boasts high retention rates of 92-94%, significantly above the industry average. The company offers flexible outsourcing services across various areas, including customer support, sales, technical support, and creative design. NeoWork serves a range of industries, including healthcare and technology, partnering with disruptive brands and early-stage startups to help them scale efficiently.