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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
Showing 1 to 20 of 28 companies
OSA Outsourcing Advantage (OSA) is a boutique Business Process Outsourcing (BPO) company based in Santiago, Dominican Republic. The company specializes in providing tailored nearshore outsourcing solutions to businesses in the USA, focusing on enhancing operational efficiency through high-quality and flexible services. OSA offers a wide range of services, including back-office support, customer service, data entry, staff recruitment, IT staffing solutions, healthcare billing, and property management. Their offerings are designed to optimize productivity and streamline workflows, ensuring that clients receive personalized support that meets their specific needs. OSA primarily serves B2B clients across various sectors, such as eCommerce, SaaS, real estate, engineering, logistics, and healthcare, emphasizing the importance of building lasting partnerships and delivering customized solutions.
Conduent is a global business process outsourcing (BPO) company that specializes in technology-led solutions for transaction processing, automation, analytics, and enhancing customer experiences. Established on January 3, 2017, as a spin-off from Xerox, Conduent is headquartered in Florham Park, New Jersey, and operates in over 20 countries with a workforce of approximately 28,918 to 60,000 associates. The company focuses on high-volume, compliance-heavy processing across various sectors, including government, healthcare, transportation, and commercial industries. Conduent manages billions of secure transactions annually, including significant amounts in government payments and customer service interactions. Its key offerings include AI and automation solutions, customer experience enhancements, transaction processing, and specialized services for healthcare and government clients. Conduent is committed to driving efficiency, reducing costs, and improving experiences for its clients and their constituents.
Accenture is a leading professional services and consulting firm that specializes in strategy, consulting, technology, and operations services. With a focus on digital transformation, Accenture helps enterprises reinvent their business models and enhance their digital capabilities. The company operates in over 120 countries and employs nearly 800,000 people. Founded in the 1950s as a division of Arthur Andersen, Accenture became an independent entity in 2000 and rebranded in 2001. The firm reported revenues of $64.9 billion in 2024. Accenture's services include business strategy and transformation advisory, digital experience solutions, IT services, and business process outsourcing. The company is dedicated to assisting clients with cloud services and IT modernization, making it a trusted partner for Fortune Global 500 companies and major enterprises across various industries.
Transworld Systems Inc. (TSI) is a global leader in accounts receivable management, debt collection, business process outsourcing, healthcare revenue cycle management, and loan servicing solutions. Founded in 1970, TSI operates from 29 locations worldwide and employs approximately 4,400 people. The company is licensed in all 50 U.S. states and emphasizes regulatory compliance through its comprehensive Compliance Management System. TSI offers a range of AI-powered, omnichannel solutions. Its services include full lifecycle accounts receivable management through the CollectX(TM) platform, global customer experience support, and healthcare revenue cycle management using the SAGA platform. TSI also provides loan servicing management via UAS Connect and revenue recovery software with dPlat/DebtNext. The company serves over 32,000 clients across various sectors, including Fortune 100 companies, healthcare providers, financial institutions, and educational facilities, ensuring performance and compliance in its operations.
We Clone You is a company based in San Juan, Puerto Rico, founded by CEO Sami Baki. The company specializes in virtual assistant services, business process outsourcing (BPO), and automation solutions. It focuses on helping established businesses scale efficiently, save time and costs, and concentrate on their core operations. The company builds customized virtual workforces that manage repetitive tasks, allowing entrepreneurs to achieve a better work-life balance and enhance productivity. We Clone You offers services such as recruiting and onboarding skilled virtual assistants, implementing automation systems, and providing specialized roles like executive assistants, social media managers, and customer service representatives. The firm emphasizes collaboration and innovation, targeting revenue-generating businesses that require effective delegation and automation. It relies on repeat business and referrals for marketing, fostering a positive work environment for its employees.
NeoWork is a business process outsourcing (BPO) company founded in 2017 and based in Miami, Florida. With teams in Colombia and the Philippines, it specializes in offshoring, nearshoring, and outsourcing to support high-growth startups and businesses in scaling their operations through global talent. The company was established by Joshua Eidelman, who aimed to address challenges in traditional BPOs, such as high turnover and management issues. NeoWork operates fully remotely and emphasizes a startup culture, prioritizing mental health and personal growth for its employees. It boasts high retention rates of 92-94%, significantly above the industry average. The company offers flexible outsourcing services across various areas, including customer support, sales, technical support, and creative design. NeoWork serves a range of industries, including healthcare and technology, partnering with disruptive brands and early-stage startups to help them scale efficiently.
Horatio is a business process outsourcing (BPO) company that specializes in customer support and experience services for innovative brands. Founded in 2018 by three Columbia Business School classmates, the company has grown rapidly and now employs around 3,000 skilled professionals across offices in the Dominican Republic, Colombia, New York, and Miami. Horatio combines technology with personalized service to help businesses scale while maintaining their brand identity. The company offers omnichannel customer support across various communication platforms, including SMS, calls, email, and social media. Its tailored solutions cater to several industries, such as e-commerce, healthcare, SaaS, tech, hospitality, and gaming. Horatio is known for its commitment to quality, achieving a 98% quality assurance rate, and providing comprehensive support structures that include trainers and customer success managers. With a focus on employee wellbeing and professional development, Horatio maintains a low employee turnover rate, ensuring high levels of satisfaction and service continuity for its clients.
Kreato Global is a Business Process Outsourcing (BPO) company based in St. Petersburg, founded in 2020. The company specializes in language solutions, aiming to break down language barriers and promote understanding across cultures. With a team of over 300 certified interpreters, Kreato Global focuses on delivering high-quality interpreting and translation services in more than 100 languages. Their offerings include Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI), which support both consecutive and simultaneous communication. They provide expert medical interpretation to enhance patient care, as well as multilingual content solutions for various industries. Key sectors served include medical and healthcare, finance, banking, insurance, travel, hospitality, and government services. All services adhere to rigorous quality checks and HIPAA compliance for medical roles, ensuring culturally aware and accurate communication.
Python-based BPM
eClerx Services Limited is a global provider of productized services, business process management, automation, analytics, and knowledge process outsourcing. Founded in 2000 in Mumbai, India, by Wharton graduates Anjan Malik and PD Mundhra, the company has grown to employ over 20,000 people across various delivery centers worldwide, including locations in the US, Europe, and Asia. eClerx is publicly listed on the Bombay Stock Exchange and the National Stock Exchange of India. The company specializes in technology-enabled solutions that help enterprises adapt to change. Its core services include business process outsourcing, data analytics, and customer management. eClerx supports a diverse range of sectors, including financial services, retail, telecommunications, and e-commerce. With a strong market presence, eClerx serves over 50 Fortune 500 companies and continues to invest in AI and automation to drive growth and profitability in the outsourcing market.
Genesis Management LLC operates as Genesis BPO, an AI-enhanced business process outsourcing provider. The company focuses on combining human expertise with automation to help clients scale their operations efficiently. Genesis BPO partners with organizations looking to transform their business processes through intelligent process outsourcing, integrating AI technologies with trained teams to enhance speed, accuracy, and cost efficiency. The services offered by Genesis BPO encompass various business process outsourcing functions, including customer support and operations support. The company emphasizes security and data protection in its service delivery, ensuring that client and customer data is safeguarded. Genesis BPO aims to streamline workflows using AI automation while maintaining human involvement, allowing clients to scale quickly without the need for large in-house teams. The firm is dedicated to process transformation, redesigning workflows with technology and expert staff to modernize operations.
icorp is a technology services company based in Santiago de Querétaro, Mexico, established in 1986. The company specializes in managed IT services, business process outsourcing (BPO), and IT support for both national and international organizations. With a team of over 550 specialists across more than 28 cities in Mexico, icorp offers a range of services including technical support, consulting, and cloud solutions, ensuring high-quality service delivery. The company provides 24/7 multilingual technical support, developer outsourcing, and IT consulting, among other services. icorp is certified in service management and information security, emphasizing measurable operations and customer satisfaction. They have built strong partnerships with major corporations, delivering reliable IT support and innovative solutions tailored to client needs. Their commitment to continuous improvement and staff training further enhances their service offerings.
SuperStaff Outsourcing is a global Business Process Outsourcing (BPO) provider that specializes in customer engagement, back-office solutions, and scalable talent acquisition. Founded in 2012, SuperStaff operates offshore in the Philippines, nearshore in Colombia, and onshore in the United States. The company serves a diverse range of clients, including startups, SMEs, and Forbes-ranked enterprises, offering 24/7 multilingual support in over 30 languages. With a focus on secure and efficient operations, SuperStaff provides a variety of services, including customer service, technical support, payroll, bookkeeping, and recruitment process outsourcing. The company emphasizes a people-centric approach and industry-specific training, ensuring operational efficiency and compliance across sectors such as healthcare, fintech, and retail. Headquartered in Makati, Philippines, SuperStaff is ISO 27001:2022 certified, highlighting its commitment to security and quality in delivering tailored outsourcing solutions.
Volga Partners is a technology services company based in Kirkland, Washington, specializing in Artificial Intelligence, Machine Learning, software development, testing, product localization, and customer support. With a team of over 1,000 professionals operating in more than 100 countries, Volga Partners delivers a wide range of technology solutions tailored to meet diverse business needs. The company excels in managing large-scale AI and ML projects, focusing on high-quality training data and data annotation. In addition to software development and IT services, Volga offers business process outsourcing, quality assurance, and customer support. Their service delivery model includes onsite, onshore, and offshore solutions, allowing clients to enhance their internal teams while optimizing costs and processes. Volga Partners is recognized for its commitment to quality and diversity, holding several certifications, including WBENC, WOSB, NMSDC, ISO 27001, and ISO 42001. The company employs between 250-499 people and has reported revenue of $16.3 million.
Afni, Inc. is a global business process outsourcing (BPO) company with nearly 90 years of experience in providing customer engagement solutions throughout the customer lifecycle. With a workforce of over 10,000 employees, Afni operates in the United States, the Philippines, and Mexico, offering scalable and flexible services to meet client needs. The company specializes in various areas, including property and casualty (P&C) insurance services, customer support services, and flexible staffing solutions through its Afni@Home program. Afni partners with businesses across multiple industries, such as insurance, financial services, telecommunications, healthcare, fitness, and media. The company's philosophy, 'Better Begins Here,' reflects its commitment to fostering a supportive work environment and investing in local communities.
Auxis is a business modernization and transformation firm established in 1997. The company specializes in customized consulting, nearshore outsourcing, and managed services aimed at optimizing back-office operations and driving digital innovation across various industries. Auxis combines strategic advisory with practical implementation, leveraging its extensive experience to deliver scalable solutions from nearshore hubs in Latin America, including Costa Rica and Colombia. The firm offers a range of services, including finance optimization, IT modernization, business process outsourcing, and digital transformation. Key offerings encompass streamlined finance and accounting processes, IT outsourcing and managed services, and tailored digital solutions utilizing technologies like AI and cloud migration. Auxis serves diverse sectors, including restaurants, technology, healthcare, and financial services, focusing on industry-specific expertise to meet unique client needs. With over 25 years of experience, Auxis prioritizes business-led innovation and service excellence, partnering with leading technology firms to deliver effective transformations.
BA Global Talent is a recruitment and staffing firm established in 2019, based in the United States. The company specializes in connecting U.S. businesses with skilled remote professionals from North, Central, and South America. Their focus areas include business process outsourcing (BPO), LATAM recruitment, HR operations, and workforce solutions. The firm offers a variety of services, including remote recruitment and staffing for professionals in marketing, web design, customer service, and IT. They also provide BPO solutions for back-office functions, accounting, and call center management. BA Global Talent emphasizes a success-based fee model, charging clients only after the first month of employment, along with free candidate replacement within the first three months. Their industry expertise covers sectors such as professional services, technology, and e-commerce. Notably, they have a partnership with the U.S. International Development Finance Corporation to deliver staffing solutions across multiple countries.
Beyondsoft is a global IT services and consulting company founded in 1995 and headquartered in Beijing, China, with a global office in Singapore. The company is publicly traded on the Shenzhen Stock Exchange and employs over 30,000 professionals across 15 countries, including North America, South America, Asia, and Europe. Beyondsoft offers a wide range of IT services and consulting solutions, such as software development, business process outsourcing, cloud services, digital transformation, big data analytics, and cybersecurity. The company has evolved from labor-based services to strategic consulting, helping clients navigate digital transformation. With a distributed global delivery model, Beyondsoft provides 24/7 client support through its regional offices. The company has established partnerships with major technology firms like Microsoft and IBM and holds several industry certifications, including CMMI 5 and ISO 27001. Beyondsoft's mission focuses on empowering businesses with comprehensive IT solutions and fostering innovation for a sustainable future.
AI-powered customer service for startups
Everise is a global business process outsourcing (BPO) and customer experience (CX) management company. It combines human expertise with AI-driven technology to provide omnichannel support and operational services, particularly in regulated industries. With nearly 3,250 clients, including leading global brands, Everise offers scalable solutions in customer care, tech support, and back-office operations across six strategic geographic regions, with key delivery centers in the Philippines and India. The company focuses on creating meaningful customer connections through technology-enabled solutions. Everise emphasizes a people-first culture and has received multiple awards for its human resources initiatives. Its services include customer experience management, tech support, digital operations, and managed services, all designed to enhance efficiency and compliance. Everise also utilizes its proprietary platforms, such as exage and EverAI, to drive digital transformation and improve customer interactions. With over 15 years of experience, Everise is committed to innovation and excellence in the BPO and CX sectors.