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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
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Conduent is a global business process outsourcing (BPO) company that specializes in technology-led solutions for transaction processing, automation, analytics, and enhancing customer experiences. Established on January 3, 2017, as a spin-off from Xerox, Conduent is headquartered in Florham Park, New Jersey, and operates in over 20 countries with a workforce of approximately 28,918 to 60,000 associates. The company focuses on high-volume, compliance-heavy processing across various sectors, including government, healthcare, transportation, and commercial industries. Conduent manages billions of secure transactions annually, including significant amounts in government payments and customer service interactions. Its key offerings include AI and automation solutions, customer experience enhancements, transaction processing, and specialized services for healthcare and government clients. Conduent is committed to driving efficiency, reducing costs, and improving experiences for its clients and their constituents.
Accenture is a leading professional services and consulting firm that specializes in strategy, consulting, technology, and operations services. With a focus on digital transformation, Accenture helps enterprises reinvent their business models and enhance their digital capabilities. The company operates in over 120 countries and employs nearly 800,000 people. Founded in the 1950s as a division of Arthur Andersen, Accenture became an independent entity in 2000 and rebranded in 2001. The firm reported revenues of $64.9 billion in 2024. Accenture's services include business strategy and transformation advisory, digital experience solutions, IT services, and business process outsourcing. The company is dedicated to assisting clients with cloud services and IT modernization, making it a trusted partner for Fortune Global 500 companies and major enterprises across various industries.
Python-based BPM
Beyondsoft is a global IT services and consulting company founded in 1995 and headquartered in Beijing, China, with a global office in Singapore. The company is publicly traded on the Shenzhen Stock Exchange and employs over 30,000 professionals across 15 countries, including North America, South America, Asia, and Europe. Beyondsoft offers a wide range of IT services and consulting solutions, such as software development, business process outsourcing, cloud services, digital transformation, big data analytics, and cybersecurity. The company has evolved from labor-based services to strategic consulting, helping clients navigate digital transformation. With a distributed global delivery model, Beyondsoft provides 24/7 client support through its regional offices. The company has established partnerships with major technology firms like Microsoft and IBM and holds several industry certifications, including CMMI 5 and ISO 27001. Beyondsoft's mission focuses on empowering businesses with comprehensive IT solutions and fostering innovation for a sustainable future.
OSA Outsourcing Advantage (OSA) is a boutique Business Process Outsourcing (BPO) company based in Santiago, Dominican Republic. The company specializes in providing tailored nearshore outsourcing solutions to businesses in the USA, focusing on enhancing operational efficiency through high-quality and flexible services. OSA offers a wide range of services, including back-office support, customer service, data entry, staff recruitment, IT staffing solutions, healthcare billing, and property management. Their offerings are designed to optimize productivity and streamline workflows, ensuring that clients receive personalized support that meets their specific needs. OSA primarily serves B2B clients across various sectors, such as eCommerce, SaaS, real estate, engineering, logistics, and healthcare, emphasizing the importance of building lasting partnerships and delivering customized solutions.
Qualfon is a family-owned global business process outsourcing (BPO) company founded in 1995 and headquartered in Mexico. With operations in over 28 strategic locations, including the United States, Philippines, and Colombia, Qualfon provides a range of services such as contact center solutions, back-office processing, integrated marketing, and customer lifecycle management. The company emphasizes cost reduction and superior customer experiences through a people-centric approach. Under the leadership of CEO Mike Marrow, Qualfon has expanded significantly, growing its workforce to approximately 16,500 employees and generating around $400 million in annual revenue. The company is committed to its mission of improving lives, investing over $100 million in employee and community programs. Qualfon serves around 400 household brands across various industries, including technology, retail, insurance, and healthcare, delivering tailored services that prioritize cultural understanding and employee well-being.
Volga Partners is a technology services company based in Kirkland, Washington, specializing in Artificial Intelligence, Machine Learning, software development, testing, product localization, and customer support. With a team of over 1,000 professionals operating in more than 100 countries, Volga Partners delivers a wide range of technology solutions tailored to meet diverse business needs. The company excels in managing large-scale AI and ML projects, focusing on high-quality training data and data annotation. In addition to software development and IT services, Volga offers business process outsourcing, quality assurance, and customer support. Their service delivery model includes onsite, onshore, and offshore solutions, allowing clients to enhance their internal teams while optimizing costs and processes. Volga Partners is recognized for its commitment to quality and diversity, holding several certifications, including WBENC, WOSB, NMSDC, ISO 27001, and ISO 42001. The company employs between 250-499 people and has reported revenue of $16.3 million.
We Clone You is a company based in San Juan, Puerto Rico, founded by CEO Sami Baki. The company specializes in virtual assistant services, business process outsourcing (BPO), and automation solutions. It focuses on helping established businesses scale efficiently, save time and costs, and concentrate on their core operations. The company builds customized virtual workforces that manage repetitive tasks, allowing entrepreneurs to achieve a better work-life balance and enhance productivity. We Clone You offers services such as recruiting and onboarding skilled virtual assistants, implementing automation systems, and providing specialized roles like executive assistants, social media managers, and customer service representatives. The firm emphasizes collaboration and innovation, targeting revenue-generating businesses that require effective delegation and automation. It relies on repeat business and referrals for marketing, fostering a positive work environment for its employees.
Afni, Inc. is a global business process outsourcing (BPO) company with nearly 90 years of experience in providing customer engagement solutions throughout the customer lifecycle. With a workforce of over 10,000 employees, Afni operates in the United States, the Philippines, and Mexico, offering scalable and flexible services to meet client needs. The company specializes in various areas, including property and casualty (P&C) insurance services, customer support services, and flexible staffing solutions through its Afni@Home program. Afni partners with businesses across multiple industries, such as insurance, financial services, telecommunications, healthcare, fitness, and media. The company's philosophy, 'Better Begins Here,' reflects its commitment to fostering a supportive work environment and investing in local communities.
Auxis is a business modernization and transformation firm established in 1997. The company specializes in customized consulting, nearshore outsourcing, and managed services aimed at optimizing back-office operations and driving digital innovation across various industries. Auxis combines strategic advisory with practical implementation, leveraging its extensive experience to deliver scalable solutions from nearshore hubs in Latin America, including Costa Rica and Colombia. The firm offers a range of services, including finance optimization, IT modernization, business process outsourcing, and digital transformation. Key offerings encompass streamlined finance and accounting processes, IT outsourcing and managed services, and tailored digital solutions utilizing technologies like AI and cloud migration. Auxis serves diverse sectors, including restaurants, technology, healthcare, and financial services, focusing on industry-specific expertise to meet unique client needs. With over 25 years of experience, Auxis prioritizes business-led innovation and service excellence, partnering with leading technology firms to deliver effective transformations.
eClerx Services Limited is a global provider of productized services, business process management, automation, analytics, and knowledge process outsourcing. Founded in 2000 in Mumbai, India, by Wharton graduates Anjan Malik and PD Mundhra, the company has grown to employ over 20,000 people across various delivery centers worldwide, including locations in the US, Europe, and Asia. eClerx is publicly listed on the Bombay Stock Exchange and the National Stock Exchange of India. The company specializes in technology-enabled solutions that help enterprises adapt to change. Its core services include business process outsourcing, data analytics, and customer management. eClerx supports a diverse range of sectors, including financial services, retail, telecommunications, and e-commerce. With a strong market presence, eClerx serves over 50 Fortune 500 companies and continues to invest in AI and automation to drive growth and profitability in the outsourcing market.
Everise is a global business process outsourcing (BPO) and customer experience (CX) management company. It combines human expertise with AI-driven technology to provide omnichannel support and operational services, particularly in regulated industries. With nearly 3,250 clients, including leading global brands, Everise offers scalable solutions in customer care, tech support, and back-office operations across six strategic geographic regions, with key delivery centers in the Philippines and India. The company focuses on creating meaningful customer connections through technology-enabled solutions. Everise emphasizes a people-first culture and has received multiple awards for its human resources initiatives. Its services include customer experience management, tech support, digital operations, and managed services, all designed to enhance efficiency and compliance. Everise also utilizes its proprietary platforms, such as exage and EverAI, to drive digital transformation and improve customer interactions. With over 15 years of experience, Everise is committed to innovation and excellence in the BPO and CX sectors.
GGA Solutions is a boutique business process outsourcing (BPO) company based in Mexico, founded in 2017. It specializes in nearshore outsourcing services for U.S.-based companies, emphasizing a 'People First' philosophy and multilingual support. With facilities in Tijuana's Zona Río financial district, GGA offers 24/7 operations and employs a primarily bilingual workforce, enhancing its cultural affinity with U.S. customers. The company provides a range of customized BPO services, including technical support, customer service, sales, marketing campaigns, and back-office operations. GGA focuses on efficiency and scalability, utilizing state-of-the-art equipment and tailored training for its agents. With a strong commitment to customer satisfaction, evidenced by a high NPS score, GGA Solutions aims to strengthen customer relationships through proactive communication and innovative practices.
Horatio is a business process outsourcing (BPO) company that specializes in customer support and experience services for innovative brands. Founded in 2018 by three Columbia Business School classmates, the company has grown rapidly and now employs around 3,000 skilled professionals across offices in the Dominican Republic, Colombia, New York, and Miami. Horatio combines technology with personalized service to help businesses scale while maintaining their brand identity. The company offers omnichannel customer support across various communication platforms, including SMS, calls, email, and social media. Its tailored solutions cater to several industries, such as e-commerce, healthcare, SaaS, tech, hospitality, and gaming. Horatio is known for its commitment to quality, achieving a 98% quality assurance rate, and providing comprehensive support structures that include trainers and customer success managers. With a focus on employee wellbeing and professional development, Horatio maintains a low employee turnover rate, ensuring high levels of satisfaction and service continuity for its clients.
icorp is a technology services company based in Santiago de Querétaro, Mexico, established in 1986. The company specializes in managed IT services, business process outsourcing (BPO), and IT support for both national and international organizations. With a team of over 550 specialists across more than 28 cities in Mexico, icorp offers a range of services including technical support, consulting, and cloud solutions, ensuring high-quality service delivery. The company provides 24/7 multilingual technical support, developer outsourcing, and IT consulting, among other services. icorp is certified in service management and information security, emphasizing measurable operations and customer satisfaction. They have built strong partnerships with major corporations, delivering reliable IT support and innovative solutions tailored to client needs. Their commitment to continuous improvement and staff training further enhances their service offerings.
SuperStaff Outsourcing is a global Business Process Outsourcing (BPO) provider that specializes in customer engagement, back-office solutions, and scalable talent acquisition. Founded in 2012, SuperStaff operates offshore in the Philippines, nearshore in Colombia, and onshore in the United States. The company serves a diverse range of clients, including startups, SMEs, and Forbes-ranked enterprises, offering 24/7 multilingual support in over 30 languages. With a focus on secure and efficient operations, SuperStaff provides a variety of services, including customer service, technical support, payroll, bookkeeping, and recruitment process outsourcing. The company emphasizes a people-centric approach and industry-specific training, ensuring operational efficiency and compliance across sectors such as healthcare, fintech, and retail. Headquartered in Makati, Philippines, SuperStaff is ISO 27001:2022 certified, highlighting its commitment to security and quality in delivering tailored outsourcing solutions.
Sutherland is a global leader in business process outsourcing (BPO), digital transformation, and technology management services. Founded in 1986 and headquartered in Rochester, New York, the company employs over 40,000 people across more than 60 delivery centers in over 140 countries. Sutherland specializes in analytics-driven solutions that support the entire customer lifecycle, utilizing advanced technologies such as AI, automation, and cloud engineering. The company offers a range of integrated services, including artificial intelligence and machine learning, robotic process automation, cloud engineering, advanced analytics, and customer experience management. Sutherland's solutions help clients streamline operations, enhance customer experiences, and achieve agility. With a commitment to corporate responsibility and sustainability, Sutherland operates innovation labs in major cities and holds over 200 patents, including many related to AI. The company serves a diverse clientele across various industries, including financial services and healthcare, providing multi-language support and tailored solutions.
Tech Americas USA, Inc. is a global technology process outsourcing and managed IT services company based in Chappell Hill, Texas. Founded in 2010, it has quickly established itself as one of America's fastest-growing private companies, with a strategic operations hub in Central America and a Canadian subsidiary that serves all provinces. The company employs around 120 people and generates $5.9 million in annual revenue. Tech Americas offers a wide range of services, including 24/7 on-site and field service support, managed IT services, technology process outsourcing, project and technical support, managed BPO services, and network deployment and support. These services are designed to enhance operational efficiency, reduce infrastructure costs, and improve service levels for clients. The company primarily serves industry-leading managed service providers and nationwide service providers, with a presence in select European and Asian markets.
YNV Group is a global holding company based in Nicosia, Cyprus, with a focus on technology, real estate, finance, IT, business process outsourcing (BPO), infrastructure, and customer support services. Established from a tech support startup, the company has grown into a multi-brand conglomerate with a workforce of 5,001-10,000 employees and generates approximately $1.6 billion in revenue. YNV Group aims to serve underserved markets by transforming ideas into successful businesses through innovation and sustainable growth. The company operates across various sectors, providing solutions in technology and IT, including AI and cybersecurity, as well as BPO services for enterprises. In real estate and infrastructure, YNV Group invests in and manages commercial properties worldwide. Its portfolio includes specialized brands such as Tek Experts, elev8, and Everty, which deliver tailored solutions and support digital agendas for clients. YNV Group collaborates with Fortune 500 companies and government institutions, emphasizing trust, integrity, and community impact in its operations across the Americas, Europe, Asia, the Middle East, Africa, LATAM, India, and Israel.
BA Global Talent is a recruitment and staffing firm established in 2019, based in the United States. The company specializes in connecting U.S. businesses with skilled remote professionals from North, Central, and South America. Their focus areas include business process outsourcing (BPO), LATAM recruitment, HR operations, and workforce solutions. The firm offers a variety of services, including remote recruitment and staffing for professionals in marketing, web design, customer service, and IT. They also provide BPO solutions for back-office functions, accounting, and call center management. BA Global Talent emphasizes a success-based fee model, charging clients only after the first month of employment, along with free candidate replacement within the first three months. Their industry expertise covers sectors such as professional services, technology, and e-commerce. Notably, they have a partnership with the U.S. International Development Finance Corporation to deliver staffing solutions across multiple countries.