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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
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Conduent is a global business process outsourcing (BPO) company that specializes in technology-led solutions for transaction processing, automation, analytics, and enhancing customer experiences. Established on January 3, 2017, as a spin-off from Xerox, Conduent is headquartered in Florham Park, New Jersey, and operates in over 20 countries with a workforce of approximately 28,918 to 60,000 associates. The company focuses on high-volume, compliance-heavy processing across various sectors, including government, healthcare, transportation, and commercial industries. Conduent manages billions of secure transactions annually, including significant amounts in government payments and customer service interactions. Its key offerings include AI and automation solutions, customer experience enhancements, transaction processing, and specialized services for healthcare and government clients. Conduent is committed to driving efficiency, reducing costs, and improving experiences for its clients and their constituents.
Accenture is a leading professional services and consulting firm that specializes in strategy, consulting, technology, and operations services. With a focus on digital transformation, Accenture helps enterprises reinvent their business models and enhance their digital capabilities. The company operates in over 120 countries and employs nearly 800,000 people. Founded in the 1950s as a division of Arthur Andersen, Accenture became an independent entity in 2000 and rebranded in 2001. The firm reported revenues of $64.9 billion in 2024. Accenture's services include business strategy and transformation advisory, digital experience solutions, IT services, and business process outsourcing. The company is dedicated to assisting clients with cloud services and IT modernization, making it a trusted partner for Fortune Global 500 companies and major enterprises across various industries.
Horatio is a business process outsourcing (BPO) company that specializes in customer support and experience services for innovative brands. Founded in 2018 by three Columbia Business School classmates, the company has grown rapidly and now employs around 3,000 skilled professionals across offices in the Dominican Republic, Colombia, New York, and Miami. Horatio combines technology with personalized service to help businesses scale while maintaining their brand identity. The company offers omnichannel customer support across various communication platforms, including SMS, calls, email, and social media. Its tailored solutions cater to several industries, such as e-commerce, healthcare, SaaS, tech, hospitality, and gaming. Horatio is known for its commitment to quality, achieving a 98% quality assurance rate, and providing comprehensive support structures that include trainers and customer success managers. With a focus on employee wellbeing and professional development, Horatio maintains a low employee turnover rate, ensuring high levels of satisfaction and service continuity for its clients.
Everise is a global business process outsourcing (BPO) and customer experience (CX) management company. It combines human expertise with AI-driven technology to provide omnichannel support and operational services, particularly in regulated industries. With nearly 3,250 clients, including leading global brands, Everise offers scalable solutions in customer care, tech support, and back-office operations across six strategic geographic regions, with key delivery centers in the Philippines and India. The company focuses on creating meaningful customer connections through technology-enabled solutions. Everise emphasizes a people-first culture and has received multiple awards for its human resources initiatives. Its services include customer experience management, tech support, digital operations, and managed services, all designed to enhance efficiency and compliance. Everise also utilizes its proprietary platforms, such as exage and EverAI, to drive digital transformation and improve customer interactions. With over 15 years of experience, Everise is committed to innovation and excellence in the BPO and CX sectors.
Kreato Global is a Business Process Outsourcing (BPO) company based in St. Petersburg, founded in 2020. The company specializes in language solutions, aiming to break down language barriers and promote understanding across cultures. With a team of over 300 certified interpreters, Kreato Global focuses on delivering high-quality interpreting and translation services in more than 100 languages. Their offerings include Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI), which support both consecutive and simultaneous communication. They provide expert medical interpretation to enhance patient care, as well as multilingual content solutions for various industries. Key sectors served include medical and healthcare, finance, banking, insurance, travel, hospitality, and government services. All services adhere to rigorous quality checks and HIPAA compliance for medical roles, ensuring culturally aware and accurate communication.
Python-based BPM
AI-powered customer service for startups
OSA Outsourcing Advantage (OSA) is a boutique Business Process Outsourcing (BPO) company based in Santiago, Dominican Republic. The company specializes in providing tailored nearshore outsourcing solutions to businesses in the USA, focusing on enhancing operational efficiency through high-quality and flexible services. OSA offers a wide range of services, including back-office support, customer service, data entry, staff recruitment, IT staffing solutions, healthcare billing, and property management. Their offerings are designed to optimize productivity and streamline workflows, ensuring that clients receive personalized support that meets their specific needs. OSA primarily serves B2B clients across various sectors, such as eCommerce, SaaS, real estate, engineering, logistics, and healthcare, emphasizing the importance of building lasting partnerships and delivering customized solutions.