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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
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CommandLink is a technology company based in Bothell, Washington, that specializes in unified software-defined network and communication infrastructure solutions for enterprises. The company offers a comprehensive SaaS platform that integrates network connectivity, security, and communications management into one cohesive system. Their core services include SD-WAN for optimizing application performance, internet access management, and bandwidth management. In terms of security, CommandLink provides solutions like SD-Security, Managed Detection and Response, and Secure Access Service Edge. For communications, they offer Unified Communications as a Service and Contact Center as a Service, along with collaboration tools. The company also features an IT Service Management platform and professional services for consulting and deployment support. CommandLink primarily serves enterprise and mid-market customers with complex networking needs, ensuring high availability and integrated support. With a dedicated team of certified engineers, they focus on delivering reliable and efficient solutions to help businesses manage their critical IT infrastructure.
OSA Outsourcing Advantage (OSA) is a boutique Business Process Outsourcing (BPO) company based in Santiago, Dominican Republic. The company specializes in providing tailored nearshore outsourcing solutions to businesses in the USA, focusing on enhancing operational efficiency through high-quality and flexible services. OSA offers a wide range of services, including back-office support, customer service, data entry, staff recruitment, IT staffing solutions, healthcare billing, and property management. Their offerings are designed to optimize productivity and streamline workflows, ensuring that clients receive personalized support that meets their specific needs. OSA primarily serves B2B clients across various sectors, such as eCommerce, SaaS, real estate, engineering, logistics, and healthcare, emphasizing the importance of building lasting partnerships and delivering customized solutions.
Qualfon is a family-owned global business process outsourcing (BPO) company founded in 1995 and headquartered in Mexico. With operations in over 28 strategic locations, including the United States, Philippines, and Colombia, Qualfon provides a range of services such as contact center solutions, back-office processing, integrated marketing, and customer lifecycle management. The company emphasizes cost reduction and superior customer experiences through a people-centric approach. Under the leadership of CEO Mike Marrow, Qualfon has expanded significantly, growing its workforce to approximately 16,500 employees and generating around $400 million in annual revenue. The company is committed to its mission of improving lives, investing over $100 million in employee and community programs. Qualfon serves around 400 household brands across various industries, including technology, retail, insurance, and healthcare, delivering tailored services that prioritize cultural understanding and employee well-being.
TTEC Holdings, Inc., headquartered in Austin, Texas, is a global leader in customer experience (CX) technology and services, with over 40 years of expertise. The company operates through two main segments: TTEC Digital and TTEC Engage. TTEC Digital focuses on building modern CX infrastructure using technology-driven solutions, while TTEC Engage provides AI-enabled front-line services, including customer engagement and tech support. TTEC specializes in designing and managing digital CX solutions that integrate AI, advanced analytics, and human empathy. With operations in 21 countries, it serves a diverse clientele across various industries, including healthcare and financial services. The company emphasizes operational efficiency and personalization, offering a comprehensive suite of services such as AI automation, contact center solutions, customer management, and strategy analytics. TTEC is committed to enhancing customer satisfaction and fostering lasting relationships through its innovative approach to customer interactions.
Advanced Call Center Technologies, LLC (ACT) is a prominent provider of contact center and back-office support services, established in 1997. The company employs around 12,000 people and generates annual revenue of $1.9 billion. ACT is 100% employee-owned, with a leadership team primarily promoted from within. Headquartered in Berwyn, Pennsylvania, ACT operates internationally with locations in the United States, Jamaica, Guatemala, and South Africa. The company holds a BBB A+ rating and has been accredited since 2008. ACT offers a Total Experience (MX) model that combines Employee Experience (EX), Customer Experience (CX), User Experience (UX), and Digital Experience (DX) across various platforms. Their services include live and digital customer experience solutions, AI-enabled technology tailored to client needs, back-office support, and deep analytics for performance tracking. ACT is recognized for its skilled agents and advanced technology platforms, ensuring customized solutions and transparent performance metrics. The company has received several industry awards, highlighting its commitment to excellence in customer service and innovation.
ResortCom is a leading provider of vacation ownership management technology, financial services, and customer engagement solutions tailored to the hospitality and lifestyle industries. Our comprehensive suite of services includes innovative contact center solutions, reservations, member experience management, and financial services enabling our clients to accelerate growth and enhance customer loyalty. With decades of proven expertise, ResortCom is a trusted partner for brands seeking to deliver seamless, secure, and scalable services. Our secret is a combination of state of the art technology and a team of excellent people who understand customer service and what it takes to make members comfortable and happy with their purchase. ResortConnect, our vacation ownership management software: • Makes and maintains reservations • Maintains and services loan and maintenance fee accounts • Maintains 'points overlay' systems • Manages and services member accounts • Creates, stores, and maintains contracts • Manages inventory for timeshares, hotels, and rentals • Handles transfers and title changes • Processes bankruptcy • Manages rentals, resorts, vacations, and HOAs ResortConnect is 100% compliant with privacy laws, PCI requirements, and any regulatory framework charged with protecting financial data. ResortConnect manages the complex demands of our industry, provides exemplary service through its user-friendly interface, and protects client and consumer data at the highest level. Let's work together. Visit our website for more information. Specialties: Vacation ownership financial services, Vacation ownership management software, Vacation ownership member services, Multilingual call center, Club management software, Maintenance fee billing, Loan portfolio management, Custodial services and lender support, Tax withholding trust administration, Collections, Credit card processing, Reservations, Contact center, and Vacation ownership member services
Ströer X GmbH is an outsourcing partner for sales and customer services located in Leipzig, Germany. As part of the Ströer Group, it combines the resources of a large corporation with the agility of a mid-sized enterprise. The company has over 40 years of experience in dialog marketing and operates more than 20 contact centers and 150 sales locations, employing over 3,500 customer advisors and 2,500 field service employees across Germany and Europe. Ströer X specializes in customer communication solutions that enhance customer satisfaction. Its services cover the entire value chain, from customer acquisition to after-sales support, utilizing multiple channels and media formats. The company focuses on strategic concepts and innovations that help clients save time and concentrate on their core business activities. With a flat organizational structure, Ströer X promotes employee autonomy, enabling quick implementation and effective execution of its services.