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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
Showing 1 to 13 of 13 companies
Zenvia Inc. is a technology company based in Brazil, founded in 2003 and headquartered in São Paulo. It specializes in customer experience management through a unified, multichannel, cloud-based platform. Zenvia provides businesses with tools to enhance customer interactions throughout the entire journey, from attracting leads to service and retention. The company serves around 13,000 customers across Latin America. As a Software as a Service (SaaS) provider, Zenvia focuses on AI-powered solutions that automate communications and streamline workflows. Its flagship product, the Zenvia Customer Cloud, integrates AI to manage high-volume interactions across various channels, including WhatsApp, email, and SMS. The platform offers features for customer data management, sales optimization, customer service, and engagement, catering to diverse industries such as retail, healthcare, banking, and insurance. Zenvia's solutions are designed to support businesses of all sizes, from startups to large enterprises.
CloudWalk, Inc. is a Brazil-based global payment network founded in 2013 and headquartered in São Paulo. The company utilizes advanced technologies like artificial intelligence and blockchain to enhance the financial and payment industry, focusing on small and medium-sized enterprise (SME) merchants. CloudWalk's mission is to democratize finance by providing inclusive and innovative payment solutions that empower entrepreneurs and create a fair payment ecosystem. The company offers products such as InfinitePay and JIM, which facilitate seamless and instant payments, enhancing customer engagement for merchants. Additionally, CloudWalk developed STRATUS, a high-performance blockchain designed for global payment networks, capable of processing up to 1,800 transactions per second. Their platform supports efficient transactions, helping SMEs improve their sales and profitability. CloudWalk has raised approximately $370 million in funding and employs over 300 people, generating around $67.8 million in revenue. The leadership team includes co-founders Luis Silva, Bruno Freitas, and Thiago Scalone, who guide the company's strategy and operations.
Percepta LLC is a global customer experience organization focused on the automotive and mobility sectors. Established as a joint venture between TTEC and Ford Motor Company, it has been operating for 25 years and provides comprehensive CX support across 13 countries and 60 markets. The company specializes in serving mass-market and luxury automotive brands, OEMs, dealers, and fleet solutions, with a strong emphasis on electric vehicles, telematics, and emerging mobility technologies. Percepta offers a wide range of services, including customer care and support, digital and omnichannel engagement, back-office operations, and optimization for growth. Their approach combines expert agent training with advanced technologies like AI to enhance customer interactions and satisfaction. With a global workforce of 1,000 to 4,999 employees, Percepta is dedicated to building loyalty and improving operational efficiency for its clients in the automotive industry.
Technisys is a digital banking technology company that specializes in cloud-native core banking and omni-channel software solutions. Founded in 1995 in Buenos Aires, Argentina, and now based in Miami, it serves over 40 financial institutions across North and South America, impacting more than 100 million banking customers in 16 countries. The company offers a comprehensive digital banking platform called Cyberbank, which includes Cyberbank Core, a modern core banking platform that supports digital transformation and innovation, and Cyberbank Digital Engagement, an omni-channel platform for enhancing customer interactions. Technisys provides digital core banking software, omni-channel banking solutions, open API integrations, and customization tools, enabling banks to operate more flexibly and efficiently. With a workforce of 501 to 1000 employees and an enterprise valuation of approximately $1.1 billion, Technisys plays a significant role in the digital banking sector.
TTEC Holdings, Inc., headquartered in Austin, Texas, is a global leader in customer experience (CX) technology and services, with over 40 years of expertise. The company operates through two main segments: TTEC Digital and TTEC Engage. TTEC Digital focuses on building modern CX infrastructure using technology-driven solutions, while TTEC Engage provides AI-enabled front-line services, including customer engagement and tech support. TTEC specializes in designing and managing digital CX solutions that integrate AI, advanced analytics, and human empathy. With operations in 21 countries, it serves a diverse clientele across various industries, including healthcare and financial services. The company emphasizes operational efficiency and personalization, offering a comprehensive suite of services such as AI automation, contact center solutions, customer management, and strategy analytics. TTEC is committed to enhancing customer satisfaction and fostering lasting relationships through its innovative approach to customer interactions.
Allego is an AI-powered sales and revenue enablement platform designed to enhance performance for revenue teams in complex B2B environments. Founded over 12 years ago by Yuchun Lee and Mark Magnacca, Allego operates independently and focuses on long-term customer success. The platform has supported millions of professionals in learning and collaboration, achieving a 4.7/5 rating on Glassdoor. The Allego GO platform integrates various capabilities into a single app tailored for hybrid work. It offers modern onboarding, skill development, and sales coaching experiences, along with AI-driven content management and conversation intelligence. Features include personalized digital sales rooms for engaging buyer experiences and tools for analyzing customer interactions to improve sales strategies. Allego serves a range of industries, including financial services, life sciences, technology, and manufacturing, helping organizations maximize revenue through effective training and content management.
Everise is a global business process outsourcing (BPO) and customer experience (CX) management company. It combines human expertise with AI-driven technology to provide omnichannel support and operational services, particularly in regulated industries. With nearly 3,250 clients, including leading global brands, Everise offers scalable solutions in customer care, tech support, and back-office operations across six strategic geographic regions, with key delivery centers in the Philippines and India. The company focuses on creating meaningful customer connections through technology-enabled solutions. Everise emphasizes a people-first culture and has received multiple awards for its human resources initiatives. Its services include customer experience management, tech support, digital operations, and managed services, all designed to enhance efficiency and compliance. Everise also utilizes its proprietary platforms, such as exage and EverAI, to drive digital transformation and improve customer interactions. With over 15 years of experience, Everise is committed to innovation and excellence in the BPO and CX sectors.
Clip is a prominent fintech company based in Mexico City, founded in 2012 by Adolfo Babatz. It specializes in digital payments and financial technology solutions for small and medium-sized businesses (SMBs) across Mexico. As the largest digital payments platform in the country, Clip plays a vital role in enhancing financial inclusion and driving digital transformation. The company offers a wide range of hardware and software solutions, including payment terminals like the Clip Ultra, which supports various digital payment methods and provides next-day deposits. Clip also features a digital payment platform that simplifies credit and debit card transactions, along with financial services tailored to help SMBs manage cash flow and grow. Its software tools assist businesses in managing sales, inventory, and customer interactions, improving operational efficiency. Clip is recognized as a leader in Mexico's fintech ecosystem, having achieved significant brand value and funding. The company is dedicated to empowering SMBs, enabling them to participate in the digital economy and contributing to broader economic development in the region.
Front is an AI-powered customer operations platform based in San Francisco, California. Founded in 2014, it centralizes and streamlines customer communications for over 9,000 organizations across various industries. The platform combines the efficiency of a help desk with the familiarity of email, enabling teams to deliver exceptional customer service through collaboration and automation. Front offers a suite of tools that unify customer interactions across channels like email, SMS, WhatsApp, and live chat. Key features include real-time team collaboration, automated routing, a flexible ticketing system, and workflow automation. The platform also incorporates AI capabilities, such as chatbots and smart routing, to enhance customer interactions and support team workflows. Additionally, Front provides a built-in knowledge base for self-service support and offers analytics for performance tracking and insights. Targeting B2B organizations in sectors like technology, financial services, and logistics, Front is designed for customer-facing teams, including support, account management, and sales. Its email-inspired interface and focus on personalized communication help foster long-term customer loyalty.
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Podium is a private SaaS technology company based in Lehi, Utah, founded in 2014. Originally named RepDrive, it rebranded in 2015. The company offers an AI-powered platform designed for local and small businesses to improve their online reputation, streamline customer interactions, and boost sales. Podium centralizes customer communications from various channels into a unified inbox, automating lead capture, nurturing, and follow-ups around the clock. The platform serves over 100,000 businesses across various industries, including automotive, home services, healthcare, retail, and professional services. Podium operates on a subscription model with different tiers, providing features such as communication management, reputation and review management, marketing tools, payment processing, and analytics. Its AI-driven tools enhance customer engagement and drive business growth, making it a valuable resource for small and local businesses looking to optimize their customer journey.
Remarkable AI is an AI-powered customer engagement platform based in New York, founded in 2016. The company specializes in helping e-commerce brands enhance customer interactions through personalized messaging across various channels, including email, SMS, social media, and chat. Originally known as Chatdesk, Remarkable AI focuses on automating customer support and engagement solutions tailored for the e-commerce sector. The platform offers a unified solution that combines AI automation with human expertise. Key features include retention strategies to re-engage lapsed customers, 24/7 AI support for ticket resolution, and community management to convert social interactions into sales. Remarkable AI integrates seamlessly with popular tools like Shopify, Zendesk, and Instagram, making it accessible for businesses of all sizes. With over 1,000 e-commerce brands utilizing its services, Remarkable AI aims to improve customer experiences and drive retention, support, and acquisition effectively.
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