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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
Showing 21 to 40 of 81 companies
Qualfon is a family-owned global business process outsourcing (BPO) company founded in 1995 and headquartered in Mexico. With operations in over 28 strategic locations, including the United States, Philippines, and Colombia, Qualfon provides a range of services such as contact center solutions, back-office processing, integrated marketing, and customer lifecycle management. The company emphasizes cost reduction and superior customer experiences through a people-centric approach. Under the leadership of CEO Mike Marrow, Qualfon has expanded significantly, growing its workforce to approximately 16,500 employees and generating around $400 million in annual revenue. The company is committed to its mission of improving lives, investing over $100 million in employee and community programs. Qualfon serves around 400 household brands across various industries, including technology, retail, insurance, and healthcare, delivering tailored services that prioritize cultural understanding and employee well-being.
We Clone You is a company based in San Juan, Puerto Rico, founded by CEO Sami Baki. The company specializes in virtual assistant services, business process outsourcing (BPO), and automation solutions. It focuses on helping established businesses scale efficiently, save time and costs, and concentrate on their core operations. The company builds customized virtual workforces that manage repetitive tasks, allowing entrepreneurs to achieve a better work-life balance and enhance productivity. We Clone You offers services such as recruiting and onboarding skilled virtual assistants, implementing automation systems, and providing specialized roles like executive assistants, social media managers, and customer service representatives. The firm emphasizes collaboration and innovation, targeting revenue-generating businesses that require effective delegation and automation. It relies on repeat business and referrals for marketing, fostering a positive work environment for its employees.
Advanced Call Center Technologies, LLC (ACT) is a prominent provider of contact center and back-office support services, established in 1997. The company employs around 12,000 people and generates annual revenue of $1.9 billion. ACT is 100% employee-owned, with a leadership team primarily promoted from within. Headquartered in Berwyn, Pennsylvania, ACT operates internationally with locations in the United States, Jamaica, Guatemala, and South Africa. The company holds a BBB A+ rating and has been accredited since 2008. ACT offers a Total Experience (MX) model that combines Employee Experience (EX), Customer Experience (CX), User Experience (UX), and Digital Experience (DX) across various platforms. Their services include live and digital customer experience solutions, AI-enabled technology tailored to client needs, back-office support, and deep analytics for performance tracking. ACT is recognized for its skilled agents and advanced technology platforms, ensuring customized solutions and transparent performance metrics. The company has received several industry awards, highlighting its commitment to excellence in customer service and innovation.
Betsson Group is a leading global iGaming company based in Stockholm, Sweden, founded in 1963. It specializes in online sports betting, casino games, and various digital gaming entertainment across regulated markets. The company operates under its flagship Betsson brand and a portfolio of other brands, including Betsafe and CasinoEuro. With around 3,000 employees from 75 nationalities, Betsson is committed to delivering an exceptional customer experience while prioritizing responsible gaming and sustainable growth. Betsson offers a diverse range of products, including sportsbooks, online casino games, and live casino experiences, all accessible through digital platforms, including mobile. The company leverages advanced technology and data analytics to enhance its offerings and ensure secure gaming experiences. With a strong presence in over 20 global markets, primarily in Europe, Betsson continues to expand its reach and customer base, focusing on innovation and operational excellence.
Binagora is a global IT services and consulting company founded in 2014, based in Coral Springs, Florida. The company specializes in software craftsmanship, delivering high-quality custom solutions that enhance businesses in various sectors, including Media & Entertainment, Technology, Banking & Finance, and Customer Services. With a distributed team of 35-51 professionals across North America, South America, and Europe, Binagora emphasizes collaboration and innovation in its projects. The company offers end-to-end custom software development and consulting services, focusing on agile software development and software engineering. Their expertise spans cloud computing, mobile and web development, security, and databases, utilizing technologies such as JavaScript, HTML, LAMP, .NET, and Google Analytics. Binagora partners with innovative organizations to create smarter and more scalable solutions, always aiming to balance business needs with technical excellence.
Everise is a global business process outsourcing (BPO) and customer experience (CX) management company. It combines human expertise with AI-driven technology to provide omnichannel support and operational services, particularly in regulated industries. With nearly 3,250 clients, including leading global brands, Everise offers scalable solutions in customer care, tech support, and back-office operations across six strategic geographic regions, with key delivery centers in the Philippines and India. The company focuses on creating meaningful customer connections through technology-enabled solutions. Everise emphasizes a people-first culture and has received multiple awards for its human resources initiatives. Its services include customer experience management, tech support, digital operations, and managed services, all designed to enhance efficiency and compliance. Everise also utilizes its proprietary platforms, such as exage and EverAI, to drive digital transformation and improve customer interactions. With over 15 years of experience, Everise is committed to innovation and excellence in the BPO and CX sectors.
EverService Holdings, LLC is a global provider of tech-enabled business solutions based in Phoenix, Arizona. The company supports businesses of all sizes, helping them grow and scale with a workforce of approximately 1,000 employees and generating $271.3 million in revenue. EverService operates a vertically-integrated portfolio of brands, including Alert Communications, Blue Corona, and Nexa Healthcare, serving over 10,000 clients across various industries, particularly in home services and legal sectors. The company offers a wide range of services, including digital marketing, website development, social media advertising, lead generation, customer service, and IT solutions. Their comprehensive suite is designed to enhance business operations and improve client engagement. Recently, EverService introduced sales conversation intelligence powered by generative AI, aimed at boosting sales and marketing effectiveness for small to medium-sized businesses.
Expeditors International of Washington, Inc. is a global logistics company based in Bellevue, Washington. Founded in 1979, it operates a non-asset-based model, providing optimized supply chain solutions through a network of over 340 locations in more than 100 countries. With a workforce of over 18,000 employees, the company reported $10.6 billion in revenue for 2024 and is publicly traded on the NYSE under the symbol EXPD. The company specializes in airfreight, ocean freight, customs brokerage, freight forwarding, warehousing, distribution, and cargo insurance. Expeditors focuses on customer service and efficiency, consolidating shipments and purchasing cargo space in bulk to offer competitive rates. Its mission is to set the standard for excellence in global logistics, supported by proprietary technology systems that enhance operations across its global network.
GGA Solutions is a boutique business process outsourcing (BPO) company based in Mexico, founded in 2017. It specializes in nearshore outsourcing services for U.S.-based companies, emphasizing a 'People First' philosophy and multilingual support. With facilities in Tijuana's Zona Río financial district, GGA offers 24/7 operations and employs a primarily bilingual workforce, enhancing its cultural affinity with U.S. customers. The company provides a range of customized BPO services, including technical support, customer service, sales, marketing campaigns, and back-office operations. GGA focuses on efficiency and scalability, utilizing state-of-the-art equipment and tailored training for its agents. With a strong commitment to customer satisfaction, evidenced by a high NPS score, GGA Solutions aims to strengthen customer relationships through proactive communication and innovative practices.
Rapido Solutions Group is a nearshore staffing and outsourcing company founded in 2019, specializing in connecting US logistics and supply chain businesses with skilled, bilingual talent in Mexico. Co-founded by Danny Frisco and Roberto Icaza, the company is headquartered in Chicago, IL, with primary operations in Guadalajara and additional offices in Leon, Mexico. Rapido focuses on employee development and a strong company culture, aiming to deliver motivated teams to its clients. The company offers comprehensive nearshore outsourcing services, including recruitment, training, payroll, legal compliance, and performance management. Key offerings encompass customer and carrier support, sales teams, back-office administration, and tech services. Rapido targets logistics roles across various functions, emphasizing cost savings, scalability, and cultural alignment for North American firms. With a commitment to building efficient teams, Rapido has experienced rapid growth and recognition as a leading logistics staffing provider in North America.
ServiceNow is a prominent provider of enterprise cloud computing solutions, established in 2004 by Fred Luddy. The company offers a SaaS platform that automates and manages business workflows across various sectors, including IT, HR, customer service, and security operations. Initially focused on IT service management, ServiceNow has evolved into a comprehensive low-code workflow automation platform, enabling organizations to build and deploy applications with minimal coding. The core of ServiceNow's offerings is the Now Platform, which supports rapid adaptation to business needs and enhances operational efficiency. The platform includes features for IT service management, HR service delivery, customer service management, and security operations. With AI-driven automation and integrations, ServiceNow streamlines processes for large organizations, reducing complexity and costs compared to traditional on-premise solutions. The company emphasizes a customer-first culture and has achieved significant growth, holding Fortune 500 status with a market cap exceeding $114 billion.
Staff4Half is a virtual assistant service provider that connects businesses with skilled remote professionals from Argentina and other parts of Latin America. The company focuses on helping organizations grow without the need for in-house hiring. Staff4Half offers dedicated virtual assistants (VAs) who are fluent in English and come from diverse educational backgrounds. They typically work in 4- or 8-hour shifts during business hours (EST) and can provide part-time support for multiple clients. The services offered by Staff4Half include virtual assistant services for various tasks, specialized assistance in areas like customer service, sales, project management, and creative roles such as web design. The company also specializes in recruiting LATAM talent for remote positions, ensuring a good match between professionals and client needs. Staff4Half emphasizes client satisfaction and guarantees a 24-hour response time, utilizing a productivity platform to enhance efficiency.
SuperStaff Outsourcing is a global Business Process Outsourcing (BPO) provider that specializes in customer engagement, back-office solutions, and scalable talent acquisition. Founded in 2012, SuperStaff operates offshore in the Philippines, nearshore in Colombia, and onshore in the United States. The company serves a diverse range of clients, including startups, SMEs, and Forbes-ranked enterprises, offering 24/7 multilingual support in over 30 languages. With a focus on secure and efficient operations, SuperStaff provides a variety of services, including customer service, technical support, payroll, bookkeeping, and recruitment process outsourcing. The company emphasizes a people-centric approach and industry-specific training, ensuring operational efficiency and compliance across sectors such as healthcare, fintech, and retail. Headquartered in Makati, Philippines, SuperStaff is ISO 27001:2022 certified, highlighting its commitment to security and quality in delivering tailored outsourcing solutions.
Tech Americas USA, Inc. is a global technology process outsourcing and managed IT services company based in Chappell Hill, Texas. Founded in 2010, it has quickly established itself as one of America's fastest-growing private companies, with a strategic operations hub in Central America and a Canadian subsidiary that serves all provinces. The company employs around 120 people and generates $5.9 million in annual revenue. Tech Americas offers a wide range of services, including 24/7 on-site and field service support, managed IT services, technology process outsourcing, project and technical support, managed BPO services, and network deployment and support. These services are designed to enhance operational efficiency, reduce infrastructure costs, and improve service levels for clients. The company primarily serves industry-leading managed service providers and nationwide service providers, with a presence in select European and Asian markets.
United Parcel Service (UPS) is the world's largest package delivery company and a prominent provider of global supply chain management solutions. Founded in 1907 in Seattle, UPS began as a bicycle messenger service and has since evolved into a major logistics player, operating in over 220 countries and territories. The company is known for its iconic brown vehicles and a commitment to customer service, innovation, and efficiency. UPS offers a wide range of services, including ground and air package delivery, international shipping, and logistics solutions. Its air services include Next Day Air, which covers the contiguous U.S., Hawaii, and Puerto Rico. The company also provides freight services and has expanded its retail presence through The UPS Store, which offers packing, shipping, and business services at numerous locations across the U.S. UPS continues to enhance its supply chain capabilities through strategic acquisitions and a focus on comprehensive delivery solutions.
AutoZone is the largest retailer of aftermarket automotive parts and accessories in the U.S. Founded in 1979 as Auto Shack, the company rebranded to AutoZone in 1987 and is headquartered in Memphis, Tennessee. It operates approximately 7,140 stores across the United States, Mexico, Puerto Rico, Brazil, and the US Virgin Islands. The company offers a wide range of products, including starters, alternators, batteries, brakes, and tools, catering to DIY customers and commercial repair shops. AutoZone is known for its proprietary Duralast brand, which provides affordable, quality-controlled parts. The company emphasizes customer service with everyday low prices and features like an electronic catalog system for parts lookup and the Express Parts Service for hard-to-find items. AutoZone also supports its operations with mega hubs for distribution and data centers for IT and finance.
BA Global Talent is a recruitment and staffing firm established in 2019, based in the United States. The company specializes in connecting U.S. businesses with skilled remote professionals from North, Central, and South America. Their focus areas include business process outsourcing (BPO), LATAM recruitment, HR operations, and workforce solutions. The firm offers a variety of services, including remote recruitment and staffing for professionals in marketing, web design, customer service, and IT. They also provide BPO solutions for back-office functions, accounting, and call center management. BA Global Talent emphasizes a success-based fee model, charging clients only after the first month of employment, along with free candidate replacement within the first three months. Their industry expertise covers sectors such as professional services, technology, and e-commerce. Notably, they have a partnership with the U.S. International Development Finance Corporation to deliver staffing solutions across multiple countries.
Belong Home, Inc. is a PropTech company based in San Mateo, California, founded in 2017. The company provides a tech-driven platform for rental home ownership and property management, connecting homeowners with vetted residents. Belong aims to create a world where homes are owned by regular people, offering authentic belonging experiences and empowering residents to become homeowners. Belong's Home Management System, accessible via a mobile app, simplifies property management by handling leasing, maintenance, and financial tracking. Key features include a Guaranteed Rent program that ensures homeowners receive timely payments, resident vetting for proper home maintenance, and responsive maintenance services. The platform is designed for both homeowners seeking financial freedom through hands-off management and renters looking for well-maintained homes. With a dedicated team of 200 to 300 professionals, Belong operates 24/7 and has received significant funding, reporting revenue around $472.6 million.
BrickBrands is a content classification and data labeling company that specializes in social media moderation and brand engagement solutions. Founded in 2016, the company has grown to operate globally with a team of 51-200 employees, primarily based in Finland. BrickBrands emerged from Brandbastion, focusing on leveraging technology to help brands protect their reputation while engaging with customers on social media. The company offers a range of services, including content classification, data labeling, and 24/7 content moderation to manage brand reputation. They provide multilingual support in 43 languages, ensuring effective communication across different time zones. BrickBrands employs content processing specialists and quality assurance agents to deliver accurate solutions across various industries, including social media management and digital marketing. BrickBrands promotes a remote-friendly work culture, allowing employees to work from anywhere without relocation requirements. The company values diversity and inclusivity, fostering an environment of continuous learning and career growth. With a commitment to core principles like empathy, team success, and adaptability, BrickBrands embodies the Finnish concept of 'sisu,' reflecting resilience in the dynamic social media landscape.
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