Browse Companies
Discover companies hiring across Latin America
Loading companies...
Discover companies hiring across Latin America
Showing 1 to 2 of 2 companies
Front is an AI-powered customer operations platform based in San Francisco, California. Founded in 2014, it centralizes and streamlines customer communications for over 9,000 organizations across various industries. The platform combines the efficiency of a help desk with the familiarity of email, enabling teams to deliver exceptional customer service through collaboration and automation. Front offers a suite of tools that unify customer interactions across channels like email, SMS, WhatsApp, and live chat. Key features include real-time team collaboration, automated routing, a flexible ticketing system, and workflow automation. The platform also incorporates AI capabilities, such as chatbots and smart routing, to enhance customer interactions and support team workflows. Additionally, Front provides a built-in knowledge base for self-service support and offers analytics for performance tracking and insights. Targeting B2B organizations in sectors like technology, financial services, and logistics, Front is designed for customer-facing teams, including support, account management, and sales. Its email-inspired interface and focus on personalized communication help foster long-term customer loyalty.
Vonage is a global leader in cloud-based communications, founded in 2001. Initially a pioneer in consumer Voice over Internet Protocol (VoIP) services, the company has evolved into a comprehensive provider of business communications platforms. Its offerings include unified communications as a service (UCaaS), contact center as a service (CCaaS), and communications platform as a service (CPaaS). Headquartered in Holmdel, New Jersey, Vonage employs over 2,000 people and serves more than 100,000 businesses worldwide. The company launched its Internet-based telephone service in 2002, targeting residential customers with affordable VoIP subscriptions. Over the years, Vonage has made significant advancements, including innovations like visual voicemail and unlimited international calling plans. Through strategic acquisitions, Vonage has transformed into a business-focused cloud communications provider, generating $1.24 billion in revenue in 2020. Its platform supports a wide range of sectors, including healthcare, finance, education, and retail, and offers scalable APIs for developers to create custom communications solutions.