Consultor(a) Estratégia de Marketing e Retenção de Clientes

Develop and execute customer retention and loyalty strategies. Define actions to reduce churn and increase customer tenure. Plan and implement targeted offers focused on increasing penetration and revenue. Analyze customer behavior data to identify trends and growth opportunities.

Experience in CRM, Base Management, Retention, Churn Management, CVM or related areas. Advanced Excel and Power BI skills. Strong analytical capabilities and quantitative reasoning. Experience in building data-driven analyses, segmentations, and business recommendations.

At Vivo, we support and value our employees with excellent and flexible benefits. You will have access to a digital platform to choose your ideal benefits, a corporate smartphone, unlimited voice and data plan, and an annual bonus or PPR. Additionally, you can work remotely up to 2 times a week and enjoy flexible hours.