Account Specialist

Manage, retain, and drive revenue growth within existing client relationships. Resolve inbound client inquiries and make outbound calls and emails to clients. Provide product training to clients and identify renewal and upsell opportunities. Monitor client usage behaviors to identify new trends and initiate documentation for product or service changes.

2+ years of customer-facing and sales experience. High school diploma required. Knowledge of the consumer credit reporting marketplace. Experience meeting sales targets and managing multiple opportunities in a CRM environment.