Operations Manager - Player Support
Keywords StudiosOperations, PM & Business SystemsCiudad de MéxicoMexicoOnsiteSeniorFull-TimeMar 11, 2026MXN45,000-50,000 / month
Core Responsibilities
The Operations Manager will lead multiple player support projects to success by driving operational profitability through project tracking and budget management, while ensuring client expectations are met. This role involves defining workflows, implementing quality control, providing feedback to team leads and agents, and managing project financial success.
Requirements
Candidates must possess strong leadership skills, the ability to manage projects comprehensively, and expertise in analytics for process improvement and reporting. Essential requirements include experience working with US clients, experience leading support project launches, strong client relationship management, and professional proficiency in English.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
On-site