What You'll Do
Manage day-to-day commercial contact between Playtech customers and internal stakeholders. Drive customer performance and revenue growth through strategic recommendations using KPI(s) & benchmark analysis. Maintain excellent relationships with each Playtech customer through regular communication and meetings. Provide first-level business support and act as an escalation point for technical issues.
What We're Looking For
Have excellent written and spoken English, Spanish and Portuguese skills. Have at least 2 years of experience or background in Customer Services/Customer Support B2B. Have experience managing or working with international and external customers. Have strong analytical and problem-solving abilities.
What We Offer
Competitive salary and bonus scheme. Opportunities to work in the gaming industry with one of the top teams in the sector. Professional growth and educational development opportunities. An inclusive environment where differences are celebrated.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote