Client Implementation Manager

Serve as the primary implementation contact for Enterprise and SMB clients throughout the order and installation lifecycle. Manage multiple client implementations simultaneously, ensuring milestones, deliverables, dependencies, and timelines remain on track. Troubleshoot and coordinate resolution of issues involving installations, provisioning, billing, contracts, equipment, and service activation.

Bachelor's degree from an accredited four-year university preferred, or equivalent relevant professional experience. Minimum of 3 years of experience in telecommunications, technology implementation, client implementation, service delivery, or a similar role. Strong technical aptitude with the ability to understand telecommunications terminology, network requirements, service configurations, order details, and implementation dependencies.